Thai Express Delson - Candiac

I ordered my food and paid in cash, giving the cashier $25.00 for a total of $23.10. I counted out $15 in ones and twos, along with two five-dollar bills. I exp... read more I ordered my food and paid in cash, giving the cashier $25.00 for a total of $23.10. I counted out $15 in ones and twos, along with two five-dollar bills. I expected to receive $1.90 in change, which I intended to put in the tip jar. However, he only returned $0.15, even though he correctly noted the $25 on the bill. I also noticed him exchanging a $2 bill for 25 cents. If that was the case, why did he record the $25 on the bill? I didn’t have any smaller change on me. So, just a heads-up to be cautious when paying in cash!

I got really sick after dining here, possibly from food poisoning or E. coli. The service was poor, and the kitchen hygiene seemed inadequate. I won't be coming... read more I got really sick after dining here, possibly from food poisoning or E. coli. The service was poor, and the kitchen hygiene seemed inadequate. I won't be coming back.

I removed a star because yes! The dishes are served in cardboard containers and there are even cardboard forks but then ohoh!!! What's the point? It's nonsense.... read more I removed a star because yes! The dishes are served in cardboard containers and there are even cardboard forks but then ohoh!!! What's the point? It's nonsense. We have to put all that in the trash instead of having a recycling bin or even compost.

Good service, fast and it was good. I just find that it lacks shrimp pu beef etc when you take a pad thai. read more Good service, fast and it was good. I just find that it lacks shrimp pu beef etc when you take a pad thai.

When you order something in Uber Eats to pick up on the restaurant and they mark the food as “ready” on the app, you expect that when you arrive in the restaura... read more When you order something in Uber Eats to pick up on the restaurant and they mark the food as “ready” on the app, you expect that when you arrive in the restaurant, you will really have your food ready.I arrived there , and: My food was not ready, which would still be ok. The customers were being passed in front of me and getting their food before me. It would still be ok if they, AT LEAST, gave me some STATUS of my order. Who knows if my food takes more time to prepare ? It would be still ok ! But I got completely ignored while asking , either in French or English , about the status of the food I ordered through the app. No response FROM NO ONE.Then, finally , suddenly , they gave me my food. All of this mess would be avoided if ANY of the employees simply informed me the status of the food . No problem on waiting more .Their cashier is not rude , but needs some training from the management regarding basic soft skills of informing food status and not ignoring client .It is the closest Thai Express from home, I used to go all the time with no issues , but after this bad situation, I don’t know if I would be well treated on my next visits, so I’m not coming back anymore . Last time I got so upset with a service was in 2019.