Long John Silver's In Canal W

We went into this location with a bottle of water. Now I can understand that you’re not supposed to bring your own water into a restaurant, but this manager was so incredibly rude to me and my wife and my 12 year-old son. We literally just turn around and walked out. She embarrass us in front of the one customer that was in there and said ‘you can’t bring that drink out here. You have to leave the restaurant you’re gonna bring that drink in here. This is a restaurant. “ awful…

We dropped by this location to grab some food for lunch and was met with long drive thru lines due to being short staffed which we were understanding. When I received my order they left out a piece of chicken and we attempted to go into the dinning area for them to correct the order. They had the doors locked without any signage as to why. At this point I decide to call into the location to get someone to simply bring the missing item to the door and we can be on our way as the line is now wrapped around the building. They refused stating that there would be no one to let them back in the door. I reiterated that they would not have to exit the location simply bring it to the door. They still refused and stated we had to wait back in the drive thru line. This is absolutely sucky customer service and should be addressed immediately. I understand being short staffed but to be difficult when someone is politely asking you to fix your mistake and provide them with what they ordered is completely out of line.

Employee was very friendly. She informed me there was a long wait 45 minutes) for hushpuppies. One of the reasons I stopped. Was offered a biscuit instead. Fish was very good.

Delicious as always! Staff was friendly! Short wait! Food was hot and fresh!

The men's restroom. Smelt like an outhouse and we had to wait for a very long time to get our food,very unhappy.