Dunkin' - Campbell

They messed up our order so bad that I don't even understand how it's possible. The staff was lazy. They were super busy and more than half of the workers were... read more They messed up our order so bad that I don't even understand how it's possible. The staff was lazy. They were super busy and more than half of the workers were just standing around looking clueless and just talking while the rest were running around trying to catch up on the orders.

The people here are amazing they are so helpful and read more The people here are amazing they are so helpful and

I have my puppy with me. And it was a very hot day and he was getting sick in the car. And the manager was there doing paperwork at the table. And she was very... read more I have my puppy with me. And it was a very hot day and he was getting sick in the car. And the manager was there doing paperwork at the table. And she was very understanding with me, and instead of getting upset with me and telling me to get out and that they wouldn't serve me. She allowed me to stand in a doorway. Because there was no customers there to help him get cool. And she gave me a freak upper ice for him. I don't know her name. But she is at least in her 40s. A blonde lady and she needs A raise. As for the customer service, it was very on point and completely as ordered. The poor man behind the counter forgot. What I had asked for ice coffee or frozen coffee, And instead of just assuming he actually came and asked me if I had ordered one of the other so for him, he gets 5 stars 2. He knows who he is. I don't know his name again. And as for the guy who accommodated me and with the Pup cup , He was very patient with me. I'm very combinated, he's very polite and even used. Yes, ma'am, no Ma'am. But the girl that was running a window for some reason kept giving me dirty loves and smirking at me for no reason. She, on the other hand has an attitude problem. And I don't think she should be working customer service.

I ordered 2 Breakfast sourdough sandwiches that I did not open until I got home. Unbelievable. The sourdough bread was not toasted or grilled and the bacon was... read more I ordered 2 Breakfast sourdough sandwiches that I did not open until I got home. Unbelievable. The sourdough bread was not toasted or grilled and the bacon was basically non-existent. It looked absolutely nothing like the pic on the menu board. Notsure if the preparer was negligent or simply untrained, but I?m going to call for a refund?for sure. Please try to do better!

Always something floating in my drinks, clearly the machines aren?t being cleaned as well as they should be. Lots of times I?ve thrown away drinks and wasted mo... read more Always something floating in my drinks, clearly the machines aren?t being cleaned as well as they should be. Lots of times I?ve thrown away drinks and wasted money as I didn?t have the time to go back every time. Staff is overall nice, which is sometimesthe only reason I go back. Think I?ll start going back to the struthers location if I see another drink with floaters. Edit: nolonger going back to the Campbell location