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Contribute Feedback What User likes about Pizza Hut Russell Square:
I thought one of the best things that I experienced during eating in the pizza hut restaurant was the attention of the waitress, very much. She was so beautiful and accommodating for me and my friend, in conversations with us, so all our needs were met while in the load. it is a breath of fresh air, compared to some other restaurants that I was in the sense that it felt nice to feel as a customer desired and addition... View all feedback.
What User doesn't like about Pizza Hut Russell Square:
Food awful. Delivery drivers passing all the time. Table next to salad stacked with takeaway boxes and staff creating more. Ceiling stained with water marks. Dirty Salad bowls. Had to go through 3 to find a clean one. Even considered putting my fingers down my throat to be sick. Left some food and walked out earlier than I would have in a normal restaurant. View all feedback.
The food is consistently well-prepared and arrives quickly. Ordering through the app is a breeze, and the staff is more than willing to assist you with any questions. The restaurant and self-serve stations are clean, although I did notice that the salad selection was a bit limited during my visit, which is not typical. My waitstaff were wonderful—extremely kind, helpful, and very polite. Their exceptional service is the main reason for my positive rating.
The pizza was fantastic, as always. The location is perfect, right in the heart of a tourist hotspot. The staff is wonderful, providing quality service. There's plenty of space for dining in, as well as options for pickup. Overall, it was a great experience. The only suggestion I have for improvement is the QR code scanning and ordering service, which had a few glitches. Other than that, it was excellent!
The service was quick and lovely. The food is excellent, as always. I will definitely be coming back. The best waiter I've had on board in years!
The pizza is delicious, the restaurant is cleaner, they've switched to free salad options, and the staff is very friendly.
My first review in the UK! I had a fantastic experience at Pizza Hut. The service was impeccable, and the pizza was mouthwatering—featuring a perfectly crispy crust, ample toppings, and rich, flavorful cheese. I highly recommend it!
More information
QR-code link to the menu
