Ginger Express - Cambridge

Chinese, Asian, Fusion

Ginger Express

Ginger Express
3.4 / 5 (594 reviews)

Description

Ginger Express has mixed reviews, with some customers unsatisfied by the food quality, portion sizes, and customer service. Complaints include missing items in orders, hard General Tsao chicken, and ungenerous management when it comes to resolving issues. However, some customers appreciate the clean environment, friendly staff, and value for money. The freshness of the food and hot takeout options are highlights for many patrons while others find the taste to be average or below expectations. Overall, Ginger Express seems to be a hit or miss choice for Chinese cuisine enthusiasts.

Last update: 17.01.2026 from: Pauline

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★ 3.4 / 5 from 594 reviews

Food was not even mall quality. I did not receive part of my order. Manager called me and said nothing they would do or they would lose money. I said how about part of the order I am missing. Again, they said they did not want to lose money. The General Tsao chicken you could not even bite into it was hard as a rock. I offered them to come and get their food and they declined. Said they could not give a refund to everybody who did not like their food.And that if I did not like it, I should try another restaurant next time.

Tried this for the first time, delivery was very fast Food was really good, fresh and hot. Best chines food in the area

The food here was bland and not authentic.The service was fine but overall not at all worth the prices.

pauline-jacob
16.01.2024

We placed a takeout order at 8:45 PM, just 15 minutes before closing, and they had it ready for us in exactly 10 minutes. The food was delicious, especially the Manchurian chicken and the curry sauce, which I loved the most. This is a great spot if you're in the mood for Chinese cuisine, and it's also very budget-friendly!

mich-gellatly
13.10.2023

My food was left at an open lobby doorway ON THE FLOOR where anyone could access it and I was not notified/called to come and pick it up as I had requested.

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FAQ

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

The restaurant also accepts credit cards from the common providers as a means of payment.

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