Toscanini's Ice Cream - Cambridge

Toscanini's has been serving the best ice cream for years, and it's wonderful to see this original location restored. The ice cream is just as amazing as ever, a consistent highlight. However, parking remains a challenge.

The owner of this ice cream shop is advocating for more pedestrians and cyclists who have been harmed due to the city's announcement in Cambridge to halt infrastructure improvements. I recommend finding another ice cream spot where you can feel safe.

The ice cream was delicious, and I appreciated the variety of flavors available. I was also happy to see they offer smaller sizes, starting at $5. Our group was large and took some time to sample different options, but the staff handled it all perfectly. I definitely plan to return soon!

Absolutely terrible thanks to staff and terrible customer service. The smell was horrid. We were trying to order but were told we can only sample one product according to their policy although it was stated right on their screen that you can sample three. Since I didn't like what I sampled I wasn't sure I should be getting any thing else.For the rest of my friends who were trying to order, as we saw them reach down with their arms to the bottom of the ice cream tubs we were convinced that hygiene is not a consideration in this place.

I took my niece here to get ice cream yesterday evening and the 2 people working checkout must’ve been discussing something really important because neither acknowledged me standing there waiting to pay. The girl who was sitting down finally asked what I got and punched in my order and then immediately went back to talking assuming i was paying by card or Apple Pay. She was totally oblivious to the $20 i had extended in my hand out to give her. The guy she was talking to had to point it out. The most disconnected customer service I’ve ever experienced at Toscanini. Very disappointing.