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Contribute Feedback What James Beckwith likes about Potbelly:
We were at this location today to have lunch before our show at national Theatre. They were also nice and friendly at this location went out of their way to help our large group of seven kids parents and grandparents. We ordered five milkshakes. One lady even came over to our table after we were all settled in to ask if we had everything we needed. Not something you really expect at the potbelly restaurant or any so-... View all feedback.
What John Bryan doesn't like about Potbelly:
I have two bad experiences in a row at Potbelly's at 1299 Pennsylvania. The service was slow with no customers. The sandwich a wreck with lettuce, tomato and mayo was cold. And it was expensive $14). The website for the store does not work and I called Potbelly's customer service and they no longer answer the phone. I think it is the location. The store near the National Archives metro was really excellent.UPDATE: Th... View all feedback.
Good location and great food!! You have to get one of their cookies!
Excellent food and service. I can't wait to visit again.
Went to Potbelly instead of Subway today since their veggie sandwiches are better. Tenee (sorry if I misspelled your name) offered great customer service even though there were so many customers in line. She seemed like she was the general manager and I wanted to compliment her professionalism, patience, and composure under pressure. Thank you, I will be back.
Rude service ruined my experience as a first-time Potbelly-goer. The bread was Ok.
The staff here was so friendly I mentioned it as vegan and they immediately knew what to recommend. Veggie melt no cheese was tasty. This team should all get raises :
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