Roman Garden Cafe - Callicoon

If you long for the old Catskills feel, look no further than The Villa Roma! Absolutely amazing time, activities planned all day, and evenings, for all ages. We just got home, and my family and I can’t wait to go back. The staff was so helpful, and made you feel like you were family during your stay. The food was delicious, we had meals for 6 days and each was unbelievable, not one thing we did not enjoy. The teens can dance the night away at a club by the game room, while the adults can slip away for a little alone time at Marty’s lounge. Very safe so you never worry about watching over your children every second of the day. We went in summer, zip line, bumper boats, go carts, pools for everyone. Indoor activities included bowling archery basket ball, and so many more. Want to golf? Full 18 holes at Villa Roma. Looking forward to going in the winter where the ski hills are open, as well as tubing and ice skating. If I could give The Villa Roma 6 stars I would! Bravo for keeping these hidden old school gems going

Stay Home. Stay away….. Especially Timeshare buildings And Don’t exchange your week elsewhere for this dump. Electric outlet in bathroom didn’t works , pick up phone to call fro service …Phone didn’t work…. Glad I wasn’t having a heart attack…. Call from my cell to front desk … they must have sent someone to reset the breaker … but never came to room to look at phone. It’s been two days still not fixed. Went to the soda machine bill accepter not working. Went to 3 other building near by none worked … went to 4th it had a credit card reader…. Swiped my card, made my selection , sold out tried every selection of soda and water. All Sold out. This place is not what it used to be…i was here 15 years ago…...Wait actually it is exactly the same Carpet must be original. Filthy dirty and wore. Beds have no bead spreads only sheets and blanket, probably from 1975 as well …. Water stains on ceilings.. Outside of buildings pealing … The Main Hotel is just as dated . It’s been up for sale and has fallen through…. Maybe if you put some paint on this pig it would help… Dinner in main dining room poor at best and rushed… dine elsewhere.. Stay home or trade elsewhere.

My family and I visit Villa Roma every year because we own a timeshare there. We always have a wonderful time during our annual visit. There are plenty of activities to choose from, so you can be as busy or as relaxed as you want. I personally love relaxing and taking in the beautiful fall scenery and wildlife. The staff is fantastic and the food is delicious. My husband particularly enjoys playing golf at the resort. We are already looking forward to our next annual trip.

Unfortunately, all the negative reviews are accurate. The staff are friendly, but there are not enough of them and they are spread too thin. The common areas are hectic and unclean. The walls and ceilings are poorly constructed, allowing noise from loud families and drunk guests to be heard inside hotel rooms. It is clear that the timeshares are their priority, neglecting the experience for other guests. Many activities are broken or unavailable due to understaffing. The website is misleading, showing photos and activities that are not available at the hotel. The ownership seems indifferent, likely because they are focused on maintaining the timeshare/condo business. The hotel charges exorbitant prices for subpar service, making it a sketchy experience overall.

The worse run down accommodations EVER . The rooms and hotel needs a major overhaul. The place has a horrible odor, furniture is OLD, STAINED DISGUSTING, that I had to put a sheet on the couch chairs before I would even think about sitting on them. Rugs were dirty worn out . Main dinning room was not very sanitized, some food from the previous night was left at the food changing server station near our table, Phones in room were filthy and did not work, we had to call the main hotel from our cell phone in order to complain or request anything. We weee placed in the Capri tower where u needed to take 2 elevators and walk 2 long hallways just to get to the room which was located on the 2nd floor. The kiddie pool paint was chipped. The board d of health should inspect this by whole facility . But if you want activities, this hotel does offers plenty . It is a shame how they made this hotel go downhill .