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Contribute Feedback What Martin Gye likes about Jerusalem Shawarma Royal Oak:
The food and service is good. However , one criticism that I have is that, the staff accidentally dropped a sauce that they were going to use on my food. When they picked up the sauce, they didn’t clean it before pouring it on my food.Apart from that, with improvements, this place will be up to speed. View all feedback.
What Sobia Khan doesn't like about Jerusalem Shawarma Royal Oak:
Food was delicious as always but they have reduced the quality by half. We have been coming here for over 5 years and food portion now is too less than it used to be. View all feedback.
Always amazing!Always super friendly.Best shawarma ever!Tea and baklava samples are always a nice touch.
The food is so sublime, service— so hospitable and friendly. Portions are so generous and you can tell the food is made with love and care. Thank you for a wonderful experience!
Food was delicious as always but they have reduced the quality by half. We have been coming here for over 5 years and food portion now is too less than it used to be.
All the staff at the location are just darlings. Speciallly the girl from Mexico was so nice. We practiced a bit of Spanish. We forgot to pick up our order earlier because my friend was moving houses that day who was a single mom but they didn't make a fuss about it. Welcomed us with a smiley face. I also had my first Jarritos there. It was a pleasant time. Appreciate the generosity ???Parking: Easy parking
Three times in a row around 3 or 4 pm we have had the worst customer experience. First time I was the only customer. I stood there for 10 minutes before I was even acknowledged. The second time the men behind the food service were arguing and didn’t acknowledge us. About an month ago,experienced the same thing. My son thought they were putting their own lunches together so ignored us while once again they were arguing. I had to go to the cashier to ask for service while we were completely ignored.We have been to this place at least every second week since it opened and honestly I give up. Very stressful and very unwelcoming.
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