Reviews

Overall Total Score
3.4 out of 5
Good | 716 reviews

What Luis Gobea likes about Kotori Japanese Food:
The service at this restaurant was exceptional, with friendly and attentive staff taking care of our every need. The atmosphere was lively and inviting, creating the perfect backdrop for a delightful dining experience. Overall, this restaurant receives top marks in both service and atmosphere. View all feedback. What IZAK JOUBERT doesn't like about Kotori Japanese Food:
The drive-thru pick up order service is not always available and ordering by phone is almost impossible to do, specially Fridays and Saturdays, because they don't answer or take phone calls orders, most of the times. View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 175 reviews
Anyelica
14.10.2024 - 09:36

Terrible sushi. And the chicken they put in the yakimeshi is roast chicken, it's very bad. The kitchen looks dirty.

Alees
14.10.2024 - 09:36

They made us wait 40 minutes for an order that was already ready 5 minutes after we arrived (because I saw when that order came out) and if they looked at the r...

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Juan
14.10.2024 - 09:36

The tables are sticky, I noticed that they don't clean them well. Kid-friendliness: Yeah. Wheelchair accessibility: Yeah

IZAK
14.10.2024 - 09:36

The drive-thru pick up order service is not always available and ordering by phone is almost impossible to do, specially Fridays and Saturdays, because they don...

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VILLAZEPDGO
14.10.2024 - 09:36

Called twice and placed me on hold for 5 min or more. Service thru phone sucks. Same guy answered and same guy left me on hold.

Kotori restaurant offers a mixed dining experience that leaves patrons divided. While many rave about its vibrant atmosphere and delicious food, claiming top-notch cuisine and attentive service, detractors highlight significant service delays, unappetizing food temperatures, and hygiene issues, particularly regarding the restrooms. Some diners express frustration over long wait times, insufficient waitstaff engagement, and even charging for soy sauce. Despite the criticisms, loyal customers remain, appreciating the warm ambiance and flavorful dishes, suggesting that Kotori still holds a place in the hearts of sushi lovers—though with caveats that prospective diners should consider carefully.

Yelp
1.6 ★ from 49 reviews
Elysia
16.10.2024 - 08:56

Food is amazing...if they remember to bring it to you. Service and wait times for food are this restaurant's weak points. Waited for a server to acknowledge us....

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andres
16.10.2024 - 08:56

Bad service under staffed bad customer service. Waited for an hour till i got my food. Would not recommend to dine in. Bad experience

adriana
16.10.2024 - 08:56

Went through the drive through just to wait outside of kotori for an entire hour. When I went inside and asked what was taking so long. They gave me my order an...

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Melissa
16.10.2024 - 08:56

This is nothing but deep fried stuff. Even the sushi they claim is fresh is wrapped inside 2 inches of 2 day old rice. Food is just not worth it and extremely d...

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Becky
16.10.2024 - 08:56

Avoid!!! I got Beef ramen and it 's the only place I have ever been where they serve the ramen together with the broth for to go orders. The noodles are literal...

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Google
3.8 ★ from 10 reviews
Jessie
29.10.2023 - 14:34

Dining-in at this restaurant costs between $10 and $20 per person. The food is rated a 4, the service is rated a 4, and the atmosphere is rated a 2.

Luis
29.10.2023 - 14:34

The service at this restaurant was exceptional, with friendly and attentive staff taking care of our every need. The atmosphere was lively and inviting, creatin...

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Ricky
29.10.2023 - 14:34

I have been dining at this restaurant for 4 years and I love it. However, all of the wait staff seem to be the same. They should come around more frequently to...

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Eunice
29.10.2023 - 14:34

$17 for a volcano rice bowl order. This is too much! I could buy Nishiki Premium Sushi Rice 10 lbs bag for only $11

rick
29.10.2023 - 14:34

Very polite and helpful servers, great food. Food: 5 Service: 5 Atmosphere: 5

Restaurantguru
3.5 ★ from 541 reviews

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