Crosby's - Caledonia

#21 - Pizza - Caledonia, Italian, Delivery Services

Crosby's

Crosby's
3.1 / 5 (48 reviews)

Description

Crosby’s has garnered significant criticism for its decline in both food quality and customer service. Patrons report consistently finding stale and overcooked items, including dry pizza and overbaked cookies. Complaints extend to unsanitary practices, with employees reportedly handling food without gloves. Frustration mounts at the customer service level as well, with issues like malfunctioning gas pumps leading to lengthy waits and multiple customers leaving in frustration. Overall, the combination of poor food standards and inadequate service has left many customers disappointed, urging for management changes to improve the experience at this location.

Last update: 29.06.2026 from: Robert

Feedback

★ 3.1 / 5 from 48 reviews
robert-grant-mechani
01.10.2024

The customer service at this restaurant is very poor. The gas pump was locked and wouldn't release my card, and it took a full 10 minutes for the pump to fill my car. I also noticed two other customers leave due to experiencing the same problem.

donna-shelton-1
29.10.2023

I was just in Crosby's and I so wanted a slice of pizza. I was standing in line and I watch an employee moving food around in the pizza warmer. She was not wear gloves and touching the food with her hands!!!!!!!!!! I told her I wanted a slice of pizza till I watched her touching the food with her hands. She told me to my face I was wrong I can not believe it. I told her she can not say she did not do it when O watched her. That place is very crappy. I so wish we got 7-11 store.

michael-brown-farmer-1
29.10.2023

Here's a rewritten version of the restaurant review in English: **Service:** Takeout **Meal Type:** Lunch **Price per Person:** $1–10 **Food Rating:** 4/5 **Service Rating:** 4/5 **Atmosphere Rating:** 4/5 I had a great experience with the takeout service. The lunch options were affordable, with prices ranging from $1 to $10. The food was delicious, and both the service and atmosphere were enjoyable. Overall, I would give it a solid 4 out of 5 for each category.

israel-rodriguez-2
29.10.2023

I've visited this Crosby's location at least three times, and each time I've tried to order food, it seems to be old and overcooked. The cookies are overbaked, and the pizza and calzones are stale and dry. It looks like this Crosby's could use a staff overhaul.

robert-grant-3
29.10.2023

The customer service was terrible. The gas pump was locked and wouldn’t release my card, which made it take a full 10 minutes to fill my car. I even saw two other customers leave because they were experiencing the same issue!

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

The restaurant accepts the common credit cards.

More information

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