Toby Carvery Caerphilly - Feedback

I travel almost miles for this amazing lunch. Went Sunday for my father in laws birthday and the staff were incredible! Spoke to Jennifer to book us in, after e... read more I travel almost miles for this amazing lunch. Went Sunday for my father in laws birthday and the staff were incredible! Spoke to Jennifer to book us in, after explaining I have a young child, she managed to book us in a child appropriate area, the staff were incredible and helpful, the food, as always was delicious.

The food, as you would expect in these large chains is pretty much standard however the difference here is that the staff from walking in to walking out were ve... read more The food, as you would expect in these large chains is pretty much standard however the difference here is that the staff from walking in to walking out were very good. They made you feel welcome valued and ensured they looked after you whilst also giving you time to enjoy the moment with your company.

Great meal and fantastic service from all employees. read more Great meal and fantastic service from all employees.

Lovely restaurant and friendly attentive staff. Food was excellent but the wait was a little long due to only one member of staff serving, should have been two... read more Lovely restaurant and friendly attentive staff. Food was excellent but the wait was a little long due to only one member of staff serving, should have been two as the main server was a little overworked in my opinion.

Food was great .Restaurant felt very safe and staff were very good.Would recommend a family meal.All meals are back to self service so you can eat as much as yo... read more Food was great .Restaurant felt very safe and staff were very good.Would recommend a family meal.All meals are back to self service so you can eat as much as you want.

Lovely staff, food was brilliant, waitress was very attentive. Plenty of variety of meats and fresh cooked veg will definitely be back. read more Lovely staff, food was brilliant, waitress was very attentive. Plenty of variety of meats and fresh cooked veg will definitely be back.

Poor customer service, food cold and stale. Staff sat down eating their own meals and couldn’t get anyone to serve us. Charged for unlimited drinks then machine... read more Poor customer service, food cold and stale. Staff sat down eating their own meals and couldn’t get anyone to serve us. Charged for unlimited drinks then machine wouldn’t work and not refund for the unlimited top ups. Attitude of staff wasn’t the greasiest either.

I had a great experience at this restaurant! Will, my server, was incredibly helpful and welcoming. I will definitely be returning, largely due to Will's excell... read more I had a great experience at this restaurant! Will, my server, was incredibly helpful and welcoming. I will definitely be returning, largely due to Will's excellent service.

Excellent customer service (jordan served me), was very attentive and made sure I had anything I needed. Put me in a quiet corner as I told him I just to relax.... read more Excellent customer service (jordan served me), was very attentive and made sure I had anything I needed. Put me in a quiet corner as I told him I just to relax. Good food for the price.

Fast efficient service and friendly staff who made time to talk to my little girl, even though it was busy. We will definitely be back read more Fast efficient service and friendly staff who made time to talk to my little girl, even though it was busy. We will definitely be back

The food was excellent and reasonably priced, but the tables were too close together and there were small children running around (which was both risky and nois... read more The food was excellent and reasonably priced, but the tables were too close together and there were small children running around (which was both risky and noisy). Despite this, I will definitely be returning.