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Contribute Feedback What Cynthia Hernandez doesn't like about El Pollo Loco:
I order my food for pick up in advance and they didn’t have the food ready until 20 minutes past the pick up time. On top of that they forgot part of my order and had to ask for it. The portion of my bowl was also way smaller than what I get at other pollo locos. View all feedback.
I came in on the 25 of April, at around 12:30 ordered to go. I ordered an avocado burrito and a crunchy taco. Was hard to find the avocado in my burrito and my crunchy taco was plain had hardly any lettuce and it was cold like it was sitting out for a while. The avocado burrito was just chicken, lettuce and cilantro, didn't see any avocado in it.
I ordered the tortilla soup. It tastes like it has been burnt. No soup spoon, no extra condiments which typically is given with it. Also the kids meal was not given the side so I needed to go back around through drive thru and get them. Not sure what was happening today, but this is not typical of this location.
The chicken is very good and the price is affordable.
Out of your mind charging 14 w/ tax for a skinny a chicken avocado burrito that is half shredded cabbage
Ten people behind the counter no one too take food orders. Finally ordered a half a chicken plate more like a quarter of a chicken. Place
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