Sweetbean Cafe Bakery - Byron
Sweetbean Cafe Bakery
Description
Nestled in the charming town of Byron, this restaurant offers a mixed bag of experiences. While some patrons rave about the delicious baked goods, cozy atmosphere, and friendly staff, others express frustration over slow service and a lack of attentiveness to customers. The inconsistency in service, highlighted by incidents of rudeness from management and unwelcomed encounters, has left some visitors feeling disillusioned. Despite these shortcomings, the café's quality food and warm community spirit shine through, suggesting that with some improvements in customer service, it could become a beloved local staple worth returning to again and again.
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Great coffee and food
Quick service, chill ambiance, friendly workers. The spinach feta pastry I ate was tasty my partner enjoyed her “Christmas in a Cup” coffee drink.
The absolute best cafe! Everything one the menu is amazing and the staff is beyond helpful and always happy to see you! I would 100% recommend this cafe over any other!
Absolutely rude Manager and owner. I called to place an order on a wedding cake and spoke with Mendy the owner. She told me she can only make a 3 tiered cake and no sheets cake or anything complicated. I told her we would call back because we needed to get more cakes and needed to find other places like Costco to order sheet cakes. Called back 2x and they gave me the run around. The Manager even said we might not be a good fit for you because I asked if we can have a tasting to buy and taste. I finally called back after waiting 3 days to hear back and I was told they can't take my order because they have another wedding they just booked. I felt like she turned me down because I complained I didn't get a call back for days. She spoke to me so rudely I had to hang up. I wouldn't go here. Customer service is horrible!
This place is ALWAYS hoppin! We call ahead to order and our items are fresh and AMAZING! The staff is kind and happy to be there. The energy bites are a favorite.... and the Smores cold foam cold brew. EVERYTHING we have ordered has been delicious. Cute place and cozy atmosphere.
Menu PDF
FAQ
More information
QR-Code for the menu
