Steak Escape - Byram

I placed my order, and left to go to the restroom. I was gone approximately 5 minutes. Came back to the cashier, I was told by her they haven't gotten to my ord... read more I placed my order, and left to go to the restroom. I was gone approximately 5 minutes. Came back to the cashier, I was told by her they haven't gotten to my order yet. I look around it was only 3 customer in the restaurant, and one was me. It was onemanager, and six employees working. After the manager finishing talking with a customer she decided to come and help them out Iactually waited 15 minutes for my order to be prepared. PISS POOR SERVICES!!!

Came here when they first open service was horrible now over a yr or two later service still horrible.they got my preset wrong and when I came bk they all looke... read more Came here when they first open service was horrible now over a yr or two later service still horrible.they got my preset wrong and when I came bk they all looked at me crazy and kinda made me feel like it was my fault.also it?s a boil water issue and theystill charge reg price for a can drink and a dollar bottle of water

Workers were very rude to me in drive thru. Order was correct and food was yummy. Service was terrible. Maybe they were having a bad day, but I won't be going b... read more Workers were very rude to me in drive thru. Order was correct and food was yummy. Service was terrible. Maybe they were having a bad day, but I won't be going back.

Normally the food is good but the service is slow every time. The review is basically for the salad I just ordered. I said all cold veggies except jalapeños on... read more Normally the food is good but the service is slow every time. The review is basically for the salad I just ordered. I said all cold veggies except jalapeños on spring mix, add egg. And this is what I got! Just gave me what they wanted me to have. Please do better!

Sandwiches were decent. Service not so much dined in, paid for coke, and got water. Didn't want a refund, maybe just a bottle water instead the manager stone fa... read more Sandwiches were decent. Service not so much dined in, paid for coke, and got water. Didn't want a refund, maybe just a bottle water instead the manager stone faced, who I think is the franchise owner just gave us the money back without saying a word. We didn't want to drink Jackson water but if they were out of soda we would have taken a bottled one instead of taking money back from a small business. ZERO for customer service