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Contribute Feedback What Kimky likes about Blackball Burwood:
The various type of milk teas are very popular here, especially with students from Deakin Uni. Had trio milk tea, bobo milk tea here. Services were quick and they accept credit cards above $10 of purchase. The quantities are much better than Gong Cha. They have other desserts too. View all feedback.
What Jason P doesn't like about Blackball Burwood:
The staff are incredibly rude, making you feel like you're at fault for wanting dessert. It seems there were no ingredients available to prepare anything, yet the staff were just standing around doing nothing. View all feedback.
Even taste is very good there but Won’t recommend this place,, staff are not friendly (very rude) and I went there twice, they also make wrong drink and not allow to change. Very bad customer service. China town one is much more better.
Today I had a terrible experience here. since the lowest star 1 is, I could not give it 0. a young lady took my order by 1:50 o'clock without eye contact, and the thing is that she did not take my order at all attention while she did her own thing. as a result, she made me a false fool while I ordered a soldier. When I asked her about her mistake, she shined me with the immediate answer that was my fault and without apologising. such a bad customer service I've ever received. is this the way they always treat customers? bad customer service happened here 2 years ago, although I can't remember the same dame or not. when I come back to give blackball...read more
I went there yesterday and bought some grass jelly in store. The taste was good and nice. However, I won’t recommend this place to you because the staff was rude and unfriendly.
This store for student is a good choice， first it is near the school, not just for DEAKIN, and it is quickly to get drink and sweet meats, though, lot of people buy them. And also u can take the drink to the restaurant, not just buy sodas. I like new one, some black tea with milk cap.
I like the tea here. Their green tea has good quality and strong taste so it tastes really good when mixed with others such as milk or juice. The service is below average with staff never smiling at the customers and they seem a bit rude to be honest. I just come here for the tea, trying not to be bothered by unfriendly staff as it is the only milk tea shop near Deakin.
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