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Contribute Feedback What User likes about IMI Japanese Cuisine:
...and other delights await your pallets here. While the decor is tired and a little shabby, the menu is on a tablet so that when you order the all you can eat selections you only need to tap the pad and minutes later your choice is artistically presented. Our dinners, sans alcohol but including tax and tip came to $64.66.
What User doesn't like about IMI Japanese Cuisine:
When placing my order the order taker had no knowledge of the menu. Then after finally getting the order straight the delivery driver can't find my place so he leaves and goes somewhere else then calls. After giving him directions he WALKS back to my house. So after paying him, we try to enjoy our dinner only to discover there's no sauce for our shrimp tempura AND I ordered teriyaki chicken skewers but they had no te... View all feedback.
Food is okay.Just don't go there between 6:30 and 8pm for dinner.Very busy, needs more servers and sushi chefs, sometimes the kitchen will lose your order so you wait and wait and nothing comes for the longest time if at all. The servers tell you to reorder your selections and they should come.
...and other delights await your pallets here. While the decor is tired and a little shabby, the menu is on a tablet so that when you order the all you can eat selections you only need to tap the pad and minutes later your choice is artistically presented. Our dinners, sans alcohol but including tax and tip came to $64.66.
When placing my order the order taker had no knowledge of the menu. Then after finally getting the order straight the delivery driver can't find my place so he leaves and goes somewhere else then calls. After giving him directions he WALKS back to my house. So after paying him, we try to enjoy our dinner only to discover there's no sauce for our shrimp tempura AND I ordered teriyaki chicken skewers but they had no teriyaki. When I called them they tell me that 's not what they do. It's actually a seasoned chicken skewer (no teriyaki at all) yet it is listed in the teriyaki section of their menu and is named "Teriyaki Chicken Skewers" and they offered no fix. Needless to say I was more than slightly annoyed. From now on I will just stick with Sushi Asano!
We went out of our way to go to this restaurant on the weekend because we felt like having Japanese for lunch. It's basically an all-you-can-eat place, but we felt like having a Bento Box, so we asked for the menu. Not finding what we wanted on the (paper) menu, we opted for the all-you-can eat option. Reasonable prices, we felt, including a reduced price for seniors. However, when we go the bill, I noticed that the price was $1.00 more for each of us than what was printed on the paper menu, and asked the waitress to correct the bill. She was flustered by this request, and went to get a guy who did not introduce himself. He said, "I'm not going to argue with you, but the price is what's on the iPad menu." I pointed out that he had to charge what was printed on the "paper" menu, which he called the take-out menu, which he also said was "old." No argument, indeed. The customer is always right, I said. You pay what is on the bill, he said. Well, okay then. We paid. However, this is not a place that we will ever go to again, owing to the lousy attitude of this guy. For the sake of two dollars, he has turned off two customers forever, and we will continue to tell this story for as long as this place is in business. I'm not going to argue with you either buddy. Your attitude is terrible, and you do not deserve future business from us, or anyone else for that matter. If you were my employee, I'd fire you.Also, the food is mediocre. What is shown on the iPad menu, more than once, is a plate containing four to six pieces, but when you order the dish, it comes with only one piece. It's this restaurant's way of slowing down the amount you can eat, because although the first dishes you order come fairly quickly, the second ones take forever. Plus they do not tell you what dishes they are when delivered, leaving you to wonder when the dishes you thought you were getting were coming.The place is also difficult to get into in terms of parking, especially if you are approaching it from the north. Without doing a U-turn, you can only get to the parking lot of the adjacent strip mall, at least as far as we could see.Bottom line. There are far better places to eat in Burlington. Give this place a pass, at least until they get rid of that guy, whoever he was. All for two bucks ... but I'm not here to argue with you buddy. I paid your bill. YOu get my honest review.
My boyfriend and have come to Imi since it was Saga Sushi years ago. They've definitely gone through changes and improvements throughout this time. There were frustrations I had back when it was Saga Sushi and even when they initially became Imi but certainly nothing bad enough to keep me away.I'm not a sushi buff by any means and I typically play it very safe with what I know I like (fish wise). However, I have never been disappointed in a dish and always left happy and full. I have been to several different sushi places and this is the only one I've ever returned to. Their salmon sashimi is my #1 go to and I find myself craving it like crazy! In the past, my other favorite dishes have consisted of their snow mountain roll, salmon sushi, shrimp sushi, bacon wrapped scallops, deep fried chicken cutlet (with hoisin sauce), dragon roll and Burlington roll. Their service is quick and polite and their Chefs have really stepped up their game! Consistency in dish taste, quality and size has really improved and they've started bringing out even more new dishes.Personal Note:While it certainly doesn't effect my rating, there is one thing I'd love to see. In the time I've been going to Imi, I've gone through medical ups and downs and it's always been very difficult to have them help accommodate this. Sadly, I do understand why it's so difficult but I wish there would be improvement here. I love this restaurant so much that I'd like to continue visiting however, I've also recently started a Ketogeneic diet which restricts me from consuming rice, grains, sugars, etc. It has severely limited what I can eat there and makes it more of a difficult decision to go each time. I wish that they provided an alternative to have rolls made without rice (either simply without rice or with cucumber as an alternative). They have brought out new dishes which is amazing to see, however, they are all either breaded or covered in a high sugar sweet sauce. It would be nice to see some more options such as the chicken skewer with teriyaki sauce or even just a few more plain meats with the ability to order a side of various sauces. For someone like me this can certainly open up the dining options! I have to say that even with my dietary restrictions, I still love Imi and when I'm craving that salmon sashimi, there's nowhere I'd rather go!