Dunkin' - Burleson

I am so tired to come into this dunkin, either in the drive thru or door dash and every time y’all screw up something. most of the time it is several things. to... read more I am so tired to come into this dunkin, either in the drive thru or door dash and every time y’all screw up something. most of the time it is several things. today I ordered a bagel extra cheese and didn't get any extra cheese. why can they never read an order correctly? I'm trying to get there three times, no answer.

They always run out of donuts! they don't even do not even donuts in the second layer as they do in san antonio. at 9 o'clock they are out! they need to know mo... read more They always run out of donuts! they don't even do not even donuts in the second layer as they do in san antonio. at 9 o'clock they are out! they need to know more donuts that they are the only ones in the southern side of ftworth! terrible! can't wait to talk with their superior cuz the manager is as rude as the workers!

The manager, barb, was very strange as she never trained me and assumed that I had an inability to learn because I did not know how to do things that was incred... read more The manager, barb, was very strange as she never trained me and assumed that I had an inability to learn because I did not know how to do things that was incredibly rude when I made high school students all a’s during taking strict classes. she also went to Mass Space call my phone to ask if I was at work when I was in the building. I don't know if she works there anymore, but my experience with her was terrible and I feel bad for anyone who works there.

Cameron (I hope my spelling his name correct) was so patient and thorough! It was him and another lady working that night. They operated as a team and served us... read more Cameron (I hope my spelling his name correct) was so patient and thorough! It was him and another lady working that night. They operated as a team and served us well! Will be back! Also, the Cookie Monster ice cream was soooooo good; as well as the mixed berry smoothie!!

I visited the drive-thru this morning around 10:30. There was a car ahead of me and the line didn't move for over 5 minutes. I decided to go inside and the cash... read more I visited the drive-thru this morning around 10:30. There was a car ahead of me and the line didn't move for over 5 minutes. I decided to go inside and the cashier asked me to wait. After waiting for a few more minutes without any service, I left. It seems like the delay may have been due to customers ordering complicated drinks that took a long time to make. Overall, the service was disappointing and I do not plan on returning.