Arby's - Burleson

The new management that has taken over is amazing, I was greeted and the food was amazing I am very proud of what has been done with that store. read more The new management that has taken over is amazing, I was greeted and the food was amazing I am very proud of what has been done with that store.

I had a great experience at Arby's thanks to Gwen at the counter, who was both friendly and helpful! The service was fast, and the food from the menu was delici... read more I had a great experience at Arby's thanks to Gwen at the counter, who was both friendly and helpful! The service was fast, and the food from the menu was delicious and served hot. The restaurant was also clean and a lovely place to enjoy a meal.

On November 15th at 8:25 PM, we entered the lobby and noticed a worker sweeping who instructed another employee to lock the door before heading behind the count... read more On November 15th at 8:25 PM, we entered the lobby and noticed a worker sweeping who instructed another employee to lock the door before heading behind the counter. When I asked if they were closed, the second employee seemed unsure of how to respond. We decided to leave and won't be returning, as this is not the first time we've experienced poor service here.

I’ve been visiting this Arby’s location for nearly 20 years, and the service has consistently been rude and impatient with customers. I’ve witnessed this behavi... read more I’ve been visiting this Arby’s location for nearly 20 years, and the service has consistently been rude and impatient with customers. I’ve witnessed this behavior toward others as well as experienced it myself. However, my orders are always accurate and generally fresh. If the staff were friendlier and more considerate toward customers, the overall experience would be much better.

The drive-thru can be a little slow at times, but the staff are always very friendly! Plus, the food is consistently hot and delicious! read more The drive-thru can be a little slow at times, but the staff are always very friendly! Plus, the food is consistently hot and delicious!