Panda Express - Burbank

Food is quick and hot but don't expect to get what you ordered. I ordered Honey Seasame chicken, had no honey and no Seasame seeds and no veggies. Yucky, dried... read more Food is quick and hot but don't expect to get what you ordered. I ordered Honey Seasame chicken, had no honey and no Seasame seeds and no veggies. Yucky, dried out, breaded chicken with no flavor. The noodles were good though. Won't be going back to that restaurant.

Nice Location in a Mall food court,easy place to buy a quick meal right before seeing a movie. Prices are Reasonable, services are quick and efficient. read more Nice Location in a Mall food court,easy place to buy a quick meal right before seeing a movie. Prices are Reasonable, services are quick and efficient.

My family and I love Panda Express. When ever we have a family gathering Panda Express is our place to go. I went Christmas shopping and decided to get somethin... read more My family and I love Panda Express. When ever we have a family gathering Panda Express is our place to go. I went Christmas shopping and decided to get something to eat at this location. The food was delicious like always, but Susana who was my cashier ,not so good at customer service. I asked her for hot sauce and I extended my hand out and she placed it on the counter. I work in customer service and I believe that any iteam should be placed on the customers hand. I asked her if on the recipe there was a survey I can do, and her response was I don 't know, check!

After eating here at around 6pm on December 23rd. approximately around 1 am woke up feeling like hit by a train. i had extreme abdominal cramps, muscle cramps a... read more After eating here at around 6pm on December 23rd. approximately around 1 am woke up feeling like hit by a train. i had extreme abdominal cramps, muscle cramps and severe dehydration, other Symptoms: Diarrhea, Vomiting, Cramps, Dehydration, Muscle Spasms,severe chills. Today is the 26th still down and may need to visit the hospital. I ordered honey wallnut shrimp, kongpao chickenwith half and half. Horrible!!! never eating this EVER again.

I had an absolutely terrible experience with the service. I ordered through DoorDash, but the order was incorrect. When I reached out to the staff at Panda, the... read more I had an absolutely terrible experience with the service. I ordered through DoorDash, but the order was incorrect. When I reached out to the staff at Panda, they were rude and questioned why I couldn't just accept the wrong order, despite my son's allergy to walnuts in the shrimp. One staff member even suggested I come to the mall myself to pick up a new order, completely missing the point of ordering online. The manager insisted that the order was correct and that we received the right food, which is simply untrue. They refused to replace the meal or issue a refund. This level of service is absolutely unacceptable, and the employees clearly need better training. The photo I attached shows two meals with shrimp, while one was supposed to have beef.