Kfc - Burbank

I visited to order chicken and encountered the same unhelpful staff. I have tried to give them multiple chances, but they consistently fail to treat customers w... read more I visited to order chicken and encountered the same unhelpful staff. I have tried to give them multiple chances, but they consistently fail to treat customers well or serve fresh food.

I love KFC but this location in Burbank and the one in Glendale do not honor the advertised specials for KFC. Example on the website it shows this address promo... read more I love KFC but this location in Burbank and the one in Glendale do not honor the advertised specials for KFC. Example on the website it shows this address promoting a two-piece leg and thigh meal for $6. When I inquired I was told it's not available. Atfirst the man behind the counter told me he would give it to me for $6.99. but he rang it up for $7.99 and with tax it cost me$8.81. The regular price for this two-piece meal is $9.99 unbelievable. I put in a complaint to the corporate office. The ladyon KFC customer service that she believed this advertised special was valid in all restaurants and she could not believe it wasnot available.

KFC is the worst chain globally! The staff is unhelpful, and the customer service is terrible. They don’t accept KFC credits and rush you through the drive-thru... read more KFC is the worst chain globally! The staff is unhelpful, and the customer service is terrible. They don’t accept KFC credits and rush you through the drive-thru before your order is even ready.

Friendly efficient drive-thru window staff. Food was super hot! Drove about 10 mins. to home did a couple errands around the house, wasn't able to get back to m... read more Friendly efficient drive-thru window staff. Food was super hot! Drove about 10 mins. to home did a couple errands around the house, wasn't able to get back to my KFC pot pie for maybe 15 mins. or so and that baby was STILL piping hot so dangdelicious!

I got the family meal I asked for half/half of fried original chicken and no wings, they gave me just original and had like 7wings. Why can't they just take the... read more I got the family meal I asked for half/half of fried original chicken and no wings, they gave me just original and had like 7wings. Why can't they just take the order the way we want it, Is it against the law Lol. If they don't like there job then findanother one