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Contribute Feedback What Ashley Kusmec likes about On The Grind:
As a high school teacher, you never know what to expect from younger staff, but the service here has always been outstanding. They are knowledgeable about the menu, friendly, we never feel judged for asking dumb questions, and the menu continues to grow. They have similar options to another well-known coffee franchise, but the quality and price can 't be beat. View all feedback.
What Nancy Price doesn't like about On The Grind:
The service was great. The young men and women inside and out, were doing an awesome job. Had me through there in a matter of minutes. The hardest part of that trip was actually getting to the window to pick up my drink. The music was so loud, I couldn't hear what the young woman was trying to tell me. She had to lean so far out the window, I thought she was gonna fall. I can't imagine having to stay in that little b... View all feedback.
I have been going to this location enough to have gotten a stamp card filled out. Tonight was a different experience than any other time. The two employees that were working were talking negatively about customers and I felt very uncomfortable before I even ordered my drink. A car pulled up behind me and the lady who was taking the order in front of me appeared to be very irritated to have customers. I know sometimes people have a bad day and may feel overwhelmed but I do believe talking about customers where customers can hear is very unprofessional. Every other time I have come here, the customer service was immaculate! I always left with a smile. Tonight was not the same experience.
If you’d like your coffee with a splash of rudeness and racism, then this is the place for you. Blaming the baristas mistakes and attitude on pregnancy is pretty pathetic. Support someone who actually cares and respects diversity, no wonder every employee there is Anglo.
Where the coffee lady said it was sweet didn’t turn out to be sweet didn’t end up liking it couldn’t even drink it. It didn’t taste good at all. I had a pour down the drain.
Yeah, I’ve given this place numerous chances .It used to be good like a year ago , but now not so much. The past few times I came and ordered ice coffee it was like slightly sweetened milk pretty much. Hardly any coffee. Today I ordered just a basic hot chocolate because I figured that would be hard to mess up. Well guess what it was 75% foam. Weird.. yeah that was the last straw. The workers are very friendly actually, the drinks are just not good.
The coffee does not taste good as it used to always feel hurried and rushed.
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