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Contribute Feedback What User likes about Marble Slab Creamery:
My kids love these cookies but they?re on the expensive side. They have raised their prices again but i guess u get what u paid for since these really taste good. Our favorite flavors would be Birthday cake and sugar cookies. We are trying the chocolate chip cookies again to see if we like it but seems like we are still going back to our favorites???? View all feedback.
What SHANEKA HUDSON doesn't like about Marble Slab Creamery:
Unpleasant experience today because there was no adults management! Only teens working! Two of the employees were being superstars. I can't say the same for the other 3. I asked for a fudge brownie, strawberry cheesecake and smoothie. I noticed there were only 2 brownies and 1 strawberry cheesecake left when I ordered. Instead of getting my pastries the employees walked around a bit, read instructions for the smoothi... View all feedback.
Every time i go to the mall we get American cookie. Best place ever
I went to this location with my 2 kids yesterday and placed an order and asked for a cup of water. Shaniyce refused to give us a cup of water. Restaurants are required to provide customers with a cup of water free of charge. She gave us a cup but said she wouldn't put water in it. Are you kidding? As we started to walk away there was another employee and I asked him, can you really not give customers a water? He said they charged for the cup. I showed him that I had a cup, just needed the water now. So he gave us some water. This was the worst customer service or lack thereof that I have ever experienced. These kids need some serious training. When I called the manager he didnt seem to care about customer service either. Just said thanks for calling. This company has lost a customer for good.
My kids love these cookies but they?re on the expensive side. They have raised their prices again but i guess u get what u paid for since these really taste good. Our favorite flavors would be Birthday cake and sugar cookies. We are trying the chocolate chip cookies again to see if we like it but seems like we are still going back to our favorites????
Ordered my 5yo custom Birthday cake over the phone, asked for the image my son asked for to be sent to them and they l me text their personal cell phone and BOY DID THEY DELIVER!! It was PERFECT and my son was STOKED!! Cake was fresh and the staff was super
Unpleasant experience today because there was no adults management! Only teens working! Two of the employees were being superstars. I can't say the same for the other 3. I asked for a fudge brownie, strawberry cheesecake and smoothie. I noticed there were only 2 brownies and 1 strawberry cheesecake left when I ordered. Instead of getting my pastries the employees walked around a bit, read instructions for the smoothie, made the smoothie, went in the back to rinse out the smoothie container, looked for bags, and looked for gloves. Literally, 8-10 minutes later, he attempts to get my brownie and cheesecake he sold me but one of the superstars had sold them. I purchased way before the other customers but I was told they would have to refund me or I could get some cookies instead.