Subway - Buffalo

International, Sandwiches, Fast Food

Subway

Subway
2.5 / 5 (88 reviews)

Description

At this suburban sandwich shop, the sandwiches can be fresh and fast, with a clean interior, kid-friendly decor and vegetarian options, but visits are hit-or-miss. Diners praise occasional bubbly staff and appealing counters, yet many encounter indifferent, poorly trained employees, inconsistent assembly, soggy wrapping and rising prices. Management has been criticized for unresponsiveness to complaints. For quick takeout, families may find it convenient, but expect variable service and quality.

Last update: 17.01.2026 from: Will

Feedback

★ 2.5 / 5 from 88 reviews
mf-milne-family-1
21.06.2024

I submitted a complaint about a manager who was very rude to me and my children, but I never received a response. My family and I will never return to this restaurant. The manager reprimanded me for requesting mayonnaise on my bread instead of on the toppings, disagreed with my suggestions for my kids, and refused to split the order when we were paying, even though it could have easily been done by ringing up half at a time. It was an embarrassing experience, and clearly, she shouldn't be working with the public. This happened six months ago, so I'm assuming she is no longer there, but I still won’t be going back, especially since I never heard anything in response to my complaint.

dee-schaaf
21.06.2024

This no longer a subway. It is now showtime tacos. Their food is delicious!

deonna-krasson-1
21.06.2024

I was told they no longer had a drive through and the girl was not nice about it.

will-oestreich-1
21.06.2024

Great attention to detail. Fast and friendly.

ben-hagan
21.06.2024

Very rude costumer service.

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