Madigan's Pub & Grill - Buffalo
Madigan's Pub & Grill
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I don't even think they are worthy of a 1 star rating this is by far the worst customer service I've ever received and the food was mediocre at best . My 9 year old niece had ants in her glass of root beer she was so upset that she didn't want to eat or drink anything else! the rest of us all looked at our beverages to ch for ants the waitress that we had to bother to check on us shrugged it off and proceeded to get another glass of root beer , she brought it over and was not overly concerned with the ant situation handed her the glass and walked away, this glass also had ants we all had lost our appetite by this time and a couple of us asked for takeout containers. the rest said the meal was not worth taking home, we were not offered any apology or compensation on the bill. I spoke up and said this was not a really good dining experience , and to this our waitress said well there's nothing I can do about ants Really ??? i said this service and the meal left a lot to be desired in which she replied nice to meet you too and strutted away . I had another bad experience at this establishment about a year ago and never thought I would go back and I did and total mistake . Maybe just maybe you should try cleaning your kitchen . i worked in food service management for over 32 years and we never served foods with fricking ants! come on people really . I think the owner and the employees would much rather drink than take care of their customers. Do not waste your time or money going to this place drive the extra distance to go to Mill Creek
I have been to Madigans on several occasions. Ordering bar type food is generally a safe bet but tonight I ordered a regular meal. The meal came with a side salad which was anything but appealing. The salad was pre-made and had been sitting for a long time. I asked a waitress if she could bring me a fresh salad and she barked out the soup that they had. If I had wanted soup, I would have ordered soup. I again asked if she could bring me a fresh salad and was told that the salad I had was the best she could do. Ordering a pizza or a burger is probably fine but don't Oder a salad unless you want soup.
I don't even think they're a 1 star rating, this is by far the worst customer service I've ever received and eating was mediocrely best. my 9-year-old niece had ants in her glass root beer she was so upset that she didn't want to eat or drink anymore! the rest of us all looked at our drinks to ants the waitress that we disturbed to check on us, shook it out and continued to get another glass of root beer, she brought it past and was not overly concerned with the ant situation that gave her the glass and went away, this glass had also ants that we all lost our appetit by us. the rest said the meal was not worth taking home, we were not offered an apology or compensation on the bill. I spoke up and said that this was not a really good eating experience, and our waitress said that there is nothing I can really do about ants? I said this service and eating left much to be desired, in which she replied nicely to meet her and sink away. I had another bad experience about a year ago in this facility and never thought I would go back and I and total error. Maybe you should just try to clean your kitchen. I have been working in food service management for over 32 years and we have never served food with fricking ants! come on people really. I think the owner and the employees would rather drink much more than take care of their customers. do not waste their time or money on this place drive the additional distance to mill creek
I don't even think they're a 1 star rating, this is by far the worst customer service I've ever received and eating was mediocrely best. 9.
I've been to madigans several times. the order of bar type eating is in the regular a safe bet, but tonight I ordered a regular meal. the meal came with one side.
