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Contribute Feedback What Aliyah Belmonte likes about Fountain City Ice House:
My original review was very low after receiving an order that was less than satisfactory when it came to both the food and the service we received last week at the Ice House.The owner then reached out to us and apologized for the mishaps via a hand written letter and then funded us with a gift card to cover our next order.The food the second time around was much better, I am pleased with what was received and appreci... View all feedback.
What Miguell Morales doesn't like about Fountain City Ice House:
As a New Yorker, I used to brag about this place being the closest you can get to New York Pizza in ohio. Now I'm embarrassed that I did. The pizza has become inconsistent at best. Several times, I have received burnt pizza. One time, there was a thumbtac in my pizza. Yes, a thumbtac. Also, the dough is never the same. One day, I receive a good pizza with a perfect dough. The next day, I receive a pizza dough that is... View all feedback.
It's a little run down , but it's locally owned and has most of what I need. I would prefer to spend my money there then any other gas station or party store.
I've had pizza in 3 Country's as well as NY and Chicago. This is the first time having Ice House pizza and it's by far the best pizza I've ever had.
My original review was very low after receiving an order that was less than satisfactory when it came to both the food and the service we received last week at the Ice House.The owner then reached out to us and apologized for the mishaps via a hand written letter and then funded us with a gift card to cover our next order.The food the second time around was much better, I am pleased with what was received and appreciate the owner caring about their business and their customers.
The only place that make sure they carry my vanilla cream muscle milk. Send my husband from Sherwood to get them on his way to work.
As a New Yorker, I used to brag about this place being the closest you can get to New York Pizza in ohio. Now I'm embarrassed that I did. The pizza has become inconsistent at best. Several times, I have received burnt pizza. One time, there was a thumbtac in my pizza. Yes, a thumbtac. Also, the dough is never the same. One day, I receive a good pizza with a perfect dough. The next day, I receive a pizza dough that is so thin that it can not hold the toppings. Today was one of those days. The dough was literally thinner than a cracker. I have received apologies in the past, but I'm tired of all the inconsistencies and apologies. IT'S PIZZA!!! If I am paying $16.00+ for a pizza, I am expecting a $16.00+ quality pizza. I'm done!