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Contribute Feedback What User likes about Shane's Rib Shack:
You were kind. Super Fast! The food was good? Just one thing. they gave me no sauce for my pulled pig. Every other restaurant gives you their sweet things or ask. That was a big decision! I didn't know I had to ask. I think it's customary to give it. Sauce is always given. View all feedback.
What User doesn't like about Shane's Rib Shack:
On a scale of 1 10, while 10 is the highest, I give Shane 's Rib a 2 the food was 't good at all. My plate was cold, no meat on my baby. Customer service was terrible? I am back in Brunswick GA I will not come Shane 's Rib Shack. View all feedback.
They FINALLY have their loaded potatoes back!!!! And their peach cobbler is AMAZING!!!
The service is excellent, no doubt about it. But those LOADED FRIES? They haunt my dreams!
I didn't take any pictures this time because I was just updating my review. It had been a while since we last visited, and I doubt we will return. The fries were just standard frozen ones—either reheated or cooked in old grease—they were overcooked. The sweet potato fries, on the other hand, were undercooked. I ordered the rib plate, and it tasted like it had been sitting out since the day before. This was on June 25, 2024, around 4 PM. I mentioned the issue with the fries to a young blonde staff member, but she didn’t seem to care. So here I am, writing a new review. They do offer military discounts, which is a nice touch, but the food definitely needs improvement.
Cameron was very rude when I called. They gave us the wrong order and he told me I could not get a refund and that he was not giving our money back. He also told me he was a manager which makes the case 10 times worse because somebody like that should not be in charge ! Will not be eating here again .
I was charged over $100 for food and never received it. I will not be going here ever again also being a local I will not Recommend this place
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