Panera Bread - Feedback

Reviews

Overall Total Score
3.9 out of 5
Very good | 4465 reviews

Was Frankie P at Panera Bread a mag?
Panera seems to be improving, at least at this location! The entrance was tidy, the cashier was friendly, all drinks were in stock, our food was cooked perfectly and served promptly. I couldn't have been happier! View all feedback.

What Mark S dislikes about Panera Bread:
This location consistently gets my orders wrong. I ask for basic customizations like extra lettuce or no onions. And there is always an issue. Why are the orders always wrong? I waited for months thinking it was just something temporary….but it was a mistake to hope for a good meal. My order was wrong again today. View all feedback.

Reviews from various websites

Aggregated
4.8 ★ from 10 reviews
kervens
Kervens 31.07.2023 - 14:18

I recently tried Panera Bread for the first time and absolutely loved it. I devoured my sandwich in less than 5 minutes, it was so delicious. The service was exceptional, even though the staff was short-handed that day. I ordered online and picked up in-store, which was quick and convenient. Overall, a great experience!

suzy-23
Suzy 31.07.2023 - 14:18

I wanted to thank you for your assistance in selecting the food for my family gathering. We thoroughly enjoyed everything you recommended and put together for us. I will be needing catering for a Christmas party soon, can you help me with that? Panera holds a special place in my heart as my daughter was a trainer for Panera during high school and college. Your food is always fresh and delicious, true to the standards set by the chain. Thank you for your dedication to serving the Men and Women in Blue. Best regards, Suzy Rich Clearwater/Sugar Grove, Illinois

frankie-6
Frankie 31.07.2023 - 14:18

Panera seems to be improving, at least at this location! The entrance was tidy, the cashier was friendly, all drinks were in stock, our food was cooked perfectly and served promptly. I couldn't have been happier!

angela-120
Angela 31.07.2023 - 14:18

Got off the highway to go to Cheddars but they didn't even come to our table to take our order, so we left. And we were so happy we ended up at this Panera instead. The staff was super friendly and the food was yummy.

nicole-179
Nicole 31.07.2023 - 14:18

Clean store, fresh bread. Bagel sandwiches were good. Cookies were not as fresh because we were there for breakfast, and they tasted like they were from the day or two before. Lots of parking, the store is clean, and the service was good.

Last update: 31.07.2023

Panera Bread's Brunswick location garners mixed reactions from patrons, presenting a contrasting blend of experiences. While some highlight issues with incorrect orders and high prices, others praise the attentive and friendly staff amidst apparent staffing challenges. A clean environment, fresh food, and prompt service earn accolades, particularly when the team rallies despite pressure. The deliciousness of certain menu items, such as sandwiches and lemonade, shines through, yet inconsistencies in quality can disappoint. Overall, while there are notable areas for improvement, there exists a dedicated team striving to enhance the dining experience, suggesting potential for uplifting change.

Menu
4.5 ★ from 2 reviews
robert-5233
Robert 18.12.2019 - 17:29

The staff at this restaurant was very polite. I recently traveled to Florida to visit friends, and found the local atmosphere in Brunswick to be just right for me. The locals are friendly and welcoming. I really enjoyed the bagels and coffee at Panera Bread while I was there.

isac-21
Isac 10.07.2018 - 00:13

Panera is a great place to eat. They serve delicious food. I enjoy getting a sandwich and a hot coffee. It's difficult to say no to their bagels or baked goods! I usually order using the Panera app, which makes the process quick and simple.

Last update: 18.12.2019
Int Restaurants
3.9 ★ from 1276 reviews
ursula-81
Ursula 02.08.2023 - 12:35

This Panera location would deserve a 6, 7, or 8-star review if it were possible. Despite facing a shortage of staff like many other restaurants, the team here was exceptional. They consistently worked together from the register to food pickup, even when facing challenges. When I mentioned that the tea containers were empty due to short staffing, the staff quickly followed up and filled them. The young Asian lady at the pickup location was especially gracious to every customer and handled every question with diplomacy. This group truly deserves a raise or bonus. Management, are you listening?

Last update: 02.08.2023
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