Reviews

Overall Total Score
4.4 out of 5
Impressive | 869 reviews

What SixtyOne likes about Costa:
The usual high standard from Costa, the drinks tasted super. The staff were very friendly and polite also. Great location too, within the retail Chilwell retail park. View all feedback. What davidwilliambarnes doesn't like about Costa:
As we were visiting Chilwell Retail Park we decided to have an afternoon break. As we both like coffee we had a cappuccino and an espresso. Both were very good but service was a bit slow and we had to remove the previous customers cups and plates! Hence, only 3 stars! View all feedback.

Reviews from various websites

Tripadvisor
4.0 ★ from 49 reviews
Coastal24454256762
14.11.2023 - 22:16

Our visit to Costa Coffee at just after 9 am was met with disappointment as the teacakes and jam were unavailable. Nonetheless, we opted for toast with butter,...

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davidwilliambarnes
14.11.2023 - 22:16

As we were visiting Chilwell Retail Park we decided to have an afternoon break. As we both like coffee we had a cappuccino and an espresso. Both were very good...

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18Dominic
14.11.2023 - 22:16

I have a sweet tooth but I can still enjoy Costa's coffee without sugar. Their butter chocolate twist pastry was really buttery. Also, I was served by Ivy, a st...

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Charles
14.11.2023 - 22:16

This is open for takeaways and serves the usual costa stuff. There is a queuing system but it's not enforced if people crowd in. They've taped off the outdoor s...

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sussie45
14.11.2023 - 22:16

I am disappointed in Costa Coffee. Today, my daughter, who is an NHS worker, visited your Chilwell store to treat herself. However, she was asked to leave after...

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Costa Coffee at Chilwell Retail Park offers a familiar menu and flavorful beverages, though experiences vary widely. While some guests praise the friendly staff and quality drinks, others express frustration with slow service and seating policies that prioritize turnover over customer comfort. Issues like unavailability of menu items, lengthy waits, and inadequate seating arrangements detract from the overall experience. However, the welcoming atmosphere and pleasant ambiance encourage return visits, especially for those seeking a decent coffee stop in the area. Overall, Costa Coffee maintains a solid reputation but has room for improvement in customer service and seating policies.

Menu
5.0 ★ from 2 reviews
Stefan
02.03.2022 - 11:31

I have a sweet tooth but I can still enjoy Costa's coffee without sugar.Their butter chocolate twist pastry was really buttery.Also, I was served by Ivy, a stra...

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Hannah
02.03.2022 - 11:31

I go here every day for a coffee. Atmosphere is nice and the staff are very friendly. It does get busy at times so you may have to wait. I don’t find this a pro...

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Google
4.4 ★ from 770 reviews
Gastroranking-uk
4.0 ★ from 50 reviews

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