Panera Bread - Broomall

Bacon Turkey Bravo is my fave, the brownie is good too. read more Bacon Turkey Bravo is my fave, the brownie is good too.

Horrible experience. Went for iced coffee and a breakfast sandwich. Took 15+ min to get a sandwich with only 1 other person in the store read more Horrible experience. Went for iced coffee and a breakfast sandwich. Took 15+ min to get a sandwich with only 1 other person in the store

They messed up my order then we called to reorder the food and the manager Robert never asked for the food back. My friend went back in to get my new order that... read more They messed up my order then we called to reorder the food and the manager Robert never asked for the food back. My friend went back in to get my new order that they fixed and Robert was very disrespectful to her. He asked for the food back and my friendsaid she didn?t have it, causing him to say with a lot of attitude and flicking the bag towards her ?I hope whoever bought allof the other food enjoys it.? We don?t understand how he has an attitude about the order that HE messed up. Then we called andasked for corporate and apparently he didn?t know corporates number. If you don?t know corporates number maybe you shouldn?t beworking for that company. Very disappointed with Panera?s customer service, they need to step it up a few notches.

Staff needs higher work attitude to keep tables seating and floors clean to Panera's excellent standards! read more Staff needs higher work attitude to keep tables seating and floors clean to Panera's excellent standards!

They must have had a tech issue during the lunch rush. Orders were missing, names were wrong, etc. That could be out of their hands but where they really failed... read more They must have had a tech issue during the lunch rush. Orders were missing, names were wrong, etc. That could be out of their hands but where they really failed is that there was no communication from them. It didn't seem like management stepped up tomanage customers (although it did seem like they were helping to make orders). When we arrived there were no people in line andmaybe 1 or 2 people waiting for their orders. Or orders took ~40 mins... Some of the orders were also wrong but it wasn't worthtrying to get them fixed.