Shell And Mcdonalds - Brookshire

The McDonald’s lady was so rude. Worst customer service, they just be hiring whoever huh.

The worst service the woman who works there was super rude

Gas station was actively closing as we arrived. Pumps were all taped off and they were taping off the doors. Disappointing since we were hoping to get snacks and such in the convenience store.Did use the public restrooms which were better than most gas station bathrooms. Nice to have individual stalls with their own real door, although the lights were broken in many of them.Ate at McDonald's. Food was exactly what you'd expect, and service was slow due to a huge influx of customers (probably others who just wanted snacks). The workers were all doing their best and working hard, so no complaints.

Took several minutes to be able to order, the guy running the drive-thru put our change in his pocket and tossed our receipt, only gave us our food and half our drinks then when we asked for the rest of our drinks, change and receipt he only brought the 2 drinks. We again asked for our change and he said “oh it was only 45 cents” then walks off and ignores us.

Has to be one of the worst McDonald’s in the area. Tried ordering from the Kiosk and didn’t have what I wanted. Waited for 10 mins for help then when someone finally come to the register, she told me to go to the kiosk. I told her it didn’t have the item I wanted that was on their menu and she proceeded to ignore me. Avoid this place all cost.