Reviews

Overall Total Score
3.5 out of 5
Very good | 623 reviews

What Jonathan B likes about White Swan:
I had a wonderful experience today at The Swan with a lady named Nikita, who is the assistant manager. Her expertise and knowledge stood out as she was very pleasant and helpful, and clearly passionate about her job. The pub was clean and tidy, and the staff were very friendly. Nikita mentioned that there would be a Halloween event on the 28th of October from 12pm to 6pm for children, with games and a DJ, followed by... View all feedback. What Mel A Nie doesn't like about White Swan:
Very disappointed me and my son had the carvery, the meat was good but the vegetables were bland, stuffing was rock hard and roast potatoes were hard on the edges and dry inside like they had been cooked a while ago and left. My daughter had a pizza and that was bland could only taste the tomato sauce. I also had a voucher to use for a complimentary drink off the app and they couldn't do it! Will definitely not retur... View all feedback.

Reviews from various websites

Gastroranking-it
2.0 ★ from 50 reviews
judith
18.10.2024 - 08:33

This cannot be an updated venue: it is dark, furniture is scarred and to an extent dirty. Staff are mixed: one on the ball; another really oughtn't to be front...

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Voyager16848911629
18.10.2024 - 08:33

Went for a carvery they had turkey and gammon on I had turkey which was really nice with the veg, the staff are really friendly Aaron who is on the bar hasn't b...

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Linda
18.10.2024 - 08:33

Plenty of food choice, but the food looked dry from being on the hot plate for a while. Gravy was not hot and cranberry sauce dish was empty. The eatery itself...

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Ronald
18.10.2024 - 08:33

Rubbish toilets are a disgrace ,staff to slow.Never collect glasses up.tables dirty nub ends outside all over the place.

Emma
18.10.2024 - 08:33

Had to ask for a refund, we ordered on the app waited over an hour and didn't get food or drinks. Was told they were sorting it out on more than one occasion! I...

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At The Swan, reviews paint a tapestry of contrasting dining experiences. Guests have encountered a mix of delightful service and mediocre food quality. While the carvery was appreciated by some for its variety, others lamented bland vegetables and overcooked dishes. Service delays added to frustrations, with lengthy waits for meals and drinks. However, standout staff members, particularly assistant manager Nikita, have left a positive impression with their warmth and expertise. The pub's atmosphere is family-friendly, complemented by events and a diverse menu, making it a spot worth considering for some, despite the mixed feedback on food consistency.

Tripadvisor
3.5 ★ from 326 reviews
Westwood
08.11.2023 - 00:32

We popped in on the spur of the moment we're very pleasantly surprised. The beef, gammon vegetables were absolutely delicious. Friendly staff too .

Marionteds
08.11.2023 - 00:32

Absolute waste of time went at 9.30am you would think it would be up and running went to get tea T urn cold so he had to fill cup behind counter no milk out had...

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Jonathan
08.11.2023 - 00:32

I had a wonderful experience today at The Swan with a lady named Nikita, who is the assistant manager. Her expertise and knowledge stood out as she was very ple...

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Anon9364
08.11.2023 - 00:32

I went to this restaurant with my family for a meal. The carvery station looked unappetizing, with dried-up vegetables and inedible-looking meat. The staff was...

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O6759ETjamesb
08.11.2023 - 00:32

A friendly, family orientated establishment, serving, an array of hot cold drinks, a wide menu of food, catering for all requirements, and, of course their famo...

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Gastroranking-uk
3.5 ★ from 297 reviews

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