KFC - BROMLEY

#7 - Fast Food - BROMLEY, American, Lunch

KFC

KFC
3.0 / 5 (4418 reviews)

Description

KFC in West Wickham is earning a reputation for chaotic drive-thru experiences and subpar food quality. Customers have reported extensive wait times, often trapped in line without the option to exit, resulting in frustration and ruined evenings. Additionally, many have encountered issues with incorrect orders and disrespectful staff, leading to a sense of disillusionment. The food itself has also drawn criticism, with stale sides and poorly prepared chicken, leaving patrons questioning their loyalty to the brand. Given the consistent negative experiences, potential diners may want to think twice before visiting this location.

Last update: 17.01.2026 from: Hasanhaka

Feedback

★ 3 / 5 from 4418 reviews
nic-billy-and-char
17.11.2023

This review is terrible. I went through the drive-thru and ordered 2 pieces of chicken, fries, and a bottle of water. I should have checked my order right then and there, but I trusted that a well-known brand would maintain certain standards. However, when I got home, I was extremely disappointed. The chicken I received was two drumsticks that were extremely greasy to the point where the skin was falling off. The fries were soggy and appeared to be reheated, and there was only a small amount given. I paid 5.49 for food that was worth no more than £1.

grant-w-cactus382
17.11.2023

I recently visited the KFC in West Wickham to pick up a takeaway from their drive-thru. I don't usually have takeaways, but decided to treat myself. Unfortunately, I was extremely disappointed with the quality of the food. It seemed like little time or care was put into preparing it, as there was only a small amount of chicken and it lacked flavor. I regret not making my own meal at home and saving both money and time.

syrup01
17.11.2023

I went to the drive-thru and ordered some standard menu items, but when I got home, I realized that everything was wrong. After calling to complain, I was told to come back and they would redo my order. However, the process was disorganized and took much longer than expected. The staff seemed to struggle with basic instructions and communication. Despite receiving extra food as compensation, I had to throw away a lot of it. Unfortunately, even after all the trouble, my order was still incorrect. I wasted 1.5 hours on a disappointing experience with fast food. I recommend checking your order before leaving, as the restaurant may struggle with complaints.

hasanhaka
17.11.2023

This place is very very dirty food very very bad if u go in then you will see what I mean after going to the toilet to wash my hands o my god This place needs shut down Bet u if visit this place you will never have chicken again

sam-s-ivy0455
17.11.2023

Greasy under cooked rubbish Chips awful, bad tasting, thrown away AGAIN Chain should be ashamed that they are using their name

FAQ

A little farther away is West Wickham, where you can also access the municipal transportation.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.