McDonald's - Brockville

This location has a huge play park with plenty of spots for parents to sit/eat while their kids expend energy. Great for locals and passing-thru. Good service levels but food is always a bit cold here.

It seems every time we going through the drive through it is wrong. Went tonight and order nugget meal, 2 1/4 lbs meals, 3 cheeseburgers, kids meal. Any they forgot the nuggets. Can't call to complain as I don't have a receipt. I checked my order but the bag was so packed I couldn't see the bottom.

Came here for lunch w/the bf. We had special orders. I had the country chicken (crispy) & the bf had a McChicken meal (used on line coupons). The special orders were hot chickens and extra sauce on one. We took a seat w/cups to get fountain drinks. We wanted ice for the drinks & found one dispenser out of ice (how?). Then we sat down at a table. Lobby was unable kept & no napkins. The meals were delivered to the table but one the sandwiches didn't make it. It was dropped on the floor & had to remake (that's fine). When the sandwich finally made it, there was no extra sauce on it. Up note though the fries were really hot & fresh. Overall, it was ok experience - it is McDonald's.

A few months ago I ate a chicken snack wrap and found mold on my wrap. I called them without much of a response. Decided the end of my visits to McDonald's. Yesterday on our way out of town we reluctantly stopped for breakfast. They had no eggs after telling us we were the last that could get breakfast. Hmm not starting the year out well. Then the turn around. Julie the manager was amazing and accomidated us with the new burger with potatoe. She was wonderful as were all the staff. It was the best burger I have ever had. So Julie won me over. I may not order another snack wrap but will always order their coffee.Thank you Julie and staff.

I was driving towards Toronto from Ottawa and wanted to get some kind of a breakfast, found this place and they where still showing they serve breakfast. Waited in line and found out that I was 2 minutes over the breakfast time. They didn't wanted to serve me. I think that sometime, you should add a little bit of gray on a black and white world, and this can be one of the cases.