Chuck's Roadhouse Grill - Brockville

To top it all off, there was an unexpected fee added to our bill, for which we received no prior warning. When we inquired with the waitress, she merely directed us to the drink menu for an explanation and quickly left before we could ask any follow-up questions. Just for your information, this fee is a tax that they apply to every bill, no matter what you order, to compensate for the underpriced meat on the menu. I have no intention of returning—this meal was an absolute joke.

I ordered the garlic pan bread, but it was bland and had a rubbery texture. For my main course, I chose the top sirloin steak cooked medium, but it was tough and dry. I had to flag down the server again to ask for some ketchup or steak sauce. At that moment, she kindly offered to get us refills from the bar. The bill arrived promptly at our table. However, when I reviewed it later, I noticed an unexpected "honest to goodness" fee. There were no signs around to inform us about this charge, which felt quite sneaky.

I had a fantastic dinner at this restaurant! From the moment we entered, everything was wonderful. We were promptly greeted and seated by a friendly and funny host with a great personality. Our waitress, Lauren, was exceptional—very friendly and easy to chat with. She even suggested that we wait until 9 PM for half-priced appetizers, which we really appreciated as first-time visitors from out of town. We will definitely be back to this location! Thank you for a wonderful experience!

Overall, it was a disappointing experience, and I have no intention of returning. It would have been helpful if the kitchen had communicated the expected wait time to customers. While I was there, I barely saw any food being served, and when it finally started to arrive, it was at an excruciatingly slow pace.

I absolutely adore this restaurant! We had our first meal there about a month ago, and we were pleasantly surprised by both the prices and the quality of the food. My husband and I are steak enthusiasts, and it had been a while since we enjoyed a perfectly cooked steak, but thankfully, the ones we ordered were cooked to perfection. The staff was incredibly friendly to us and our young children during our visit. One team member, Lauren, even remembered my daughter's name and greeted her by it when we came back for a second visit. Overall, I'm very fond of this restaurant, and my family and I definitely plan to return. The house barbecue sauce is outstanding!