The Snakecatcher - Brockenhurst

I enjoyed having drinks with friends at this restaurant before catching a train, as the station is very close by. We sat in the lovely outdoor beer garden. read more I enjoyed having drinks with friends at this restaurant before catching a train, as the station is very close by. We sat in the lovely outdoor beer garden.

A well run pub/restaurant with plenty of staff and a very good kitchen. We had the ham, egg and chips along with the pie of the week both enjoyable and promptly... read more A well run pub/restaurant with plenty of staff and a very good kitchen. We had the ham, egg and chips along with the pie of the week both enjoyable and promptly served. A choice of real ales and a good wine selection made for a good evening. There’s a large car park to the side too… A sound choice if you want better than average pub food.

Last minute decision, called and booked 30mins ahead. Friendly, very polite, on the ball staff. Excellent menu choice, also a specials board. Large portions, ho... read more Last minute decision, called and booked 30mins ahead. Friendly, very polite, on the ball staff. Excellent menu choice, also a specials board. Large portions, hot and very tasty. Will certainly visit again and highly recommend

Last minute decision as we were staying just up the road. Staff were all really pleasant, greeted us on arrival, table was ready although we were a few minutes... read more Last minute decision as we were staying just up the road. Staff were all really pleasant, greeted us on arrival, table was ready although we were a few minutes early. Good selection of draught beers (Snakecatcher bitter is recommended), ciders and wines. Great choice of food plus several specials on the blackboard, including pie of the week . Scampi and chips with proper whole tails not 'reconstituted '. Snakecatcher burger and chips. Really good sized portions and very tasty. We also ordered the trio of bread which was probably a mistake given how much you got!!!. We did our best and the plates were almost clean. Highly recommended.

As previously mentioned by another reviewer, we too booked a table on line earlier in the day for 5 of us which was duly accepted said 'booked '. Arrived at 7.1... read more As previously mentioned by another reviewer, we too booked a table on line earlier in the day for 5 of us which was duly accepted said 'booked '. Arrived at 7.15 ready to dine. Walked in and were completely ignored for at least 10 minutes until someone acknowledged we were there!!! Not once did a member of staff say a word not even 'we 'll be with you in a minute ' SO damn rude. Eventually the female staff member promptly asked if we 'd received an email confirmation, with a snidey smile on her face, which we hadn 't at that time but it came later after our booking time had come gone! Ridiculous booking system didn 't offer to squeeze us in or come back at a later time or offer a table in the garden. Haven 't received such poor customer service in a long time and having gone elsewhere, we had the best dinner at Enzee near the station who couldn 't have been more welcoming accommodating! Suffice to say won 't be returning to the Snake Catcher any time soon.