Even Kitchen

Kind staff, great atmosphere, and delicious food! What more could you ask for from a hotel dining

Has a nice little exercise setup in the bedroom. Wasn't thrilled with the service checking in, but the morning receptionists were very kind.

We have travelled from Tx to the Mayo Clinic five times, and without a doubt, this is the best hotel we have stayed at!! The staff was incredible, going out of their way to accommodate us and our needs. They were friendly and responsive. Their social hours were remarkably good with food that worked perfectly for dinner. We did not expect to meet and become friends with other guests who were also Mayo patients. It made for a reassuring visit. Cleanliness of hotel and rooms was five star. Milton, Christine, Sharon hats off to you for all you do!! There were others, but I do not remember their names.I do not post reviews. This is a first, and I wish I knew how to include a picture of some of the wonderful staff!! Thank you, Staybridge!

First the good:1. The hotel is immaculate2. The rooms are large3. The beds are comfortableNow the bad:1. The shower wand did not work. It's not that bad but these overhead rain shower fixtures don't get water to areas that need rinsing without that wand.2. I moved an exercise ball in the room away from the wall and a large and heavy wooden grate which was covering some wires came crashing to the floor. Apparently the ball was positioned to support the grate in place.3. There was no creamer included in the in-room coffee caddy. I'm an early riser. I need the in-room coffee as a bridge to when they start serving coffee in the lobby.4. I was told that coffee and tea in the lobby was free of charge by the attendant working the area so I figured out the machine and poured a cup before returning to my room. About an hour later I returned to the lobby for a second cup and found a different attendant in the area. First, she tried to stop me from pouring a full cup. Apparently, they only serve 8OZ of coffee in a 12OZ cup. Then, as I attempted to return to my room, she chased me down and loudly proclaimed that I was attempting to walk out on my bill. I explained that the attendant who preceded her said the coffee was free but this new girl wasn't in the mood to listen. OK....if you're going to charge a dollar more than Starbucks for a cup of coffee....get your act together and at least treat guests respectfully. We're IGH members for a reason. Usually, these hotels operate at a higher standard. This place needs to do a better job of maintaining the place and training personnel.

Fantastic find at a great price. Love the subtlety of the positive messages sprinkled throughout the hotel. Very clean and comfortable, and spacious. Convenient to downtown and the medical center. Staff was extremely nice. JB our server each morning was awesome. He’s very knowledgeable about the city, the hotel chain and things to do. The food was very good as well.