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Contribute Feedback What Edison Won likes about Carvel Express:
I come here at least once a week and everytime I try a new flavor from the assortment of flavors in their store. The workers there are very ecstatic and always ask about my day. Great ice cream with different toppings. Everyone who gave a bad review is mid and obviously wrote their bad review on the wrong store. Keep up the great work! View all feedback.
What SANDY RYMAN doesn't like about Carvel Express:
Not very helpful/ not properly trainedI called twice today to order a birthday cake for my brother. I wanted to get it customized similar to a chess board or a car. The first time I called was 2pm, the worker said customizing was going to be more expensive which I am okay with but when I asked how much more expensive she said that she didn’t know. She asked if I could call back between 5-6pm today cuz I can get the a... View all feedback.
I ordered an ice cream in which the employee put a top on it. After putting the top on he wiped the container with a dirty rag which was not sanitary.
The staff who worked yesterday are very friendly. And this place is the best soft serve ice cream shop in the world. Thank you so much ????
I do not recommend ordering anything from here for Delivery. My family ordered several items and were charged for all of them. Upon delivery, we noticed one of the items was not delivered, even though we paid for it. We called to let them know assuming they would do the right thing and fulfill the order. We were told there was nothing they could do but if we ordered something else they would deliver it. Really???, I have to order something else for you to give me what I
I come here at least once a week and everytime I try a new flavor from the assortment of flavors in their store. The workers there are very ecstatic and always ask about my day. Great ice cream with different toppings. Everyone who gave a bad review is mid and obviously wrote their bad review on the wrong store. Keep up the great work!
DISHONEST don't go here; they deserve 0 stars. I called and asked for a cake with crunchies on the outside, but with vanilla and strawberry instead of the usual vanilla and chocolate. I repeated it multiple times and assumed it would be ok since I was talking to the owner. I even called back after ordering to make sure there was no egg allergy in the vanilla and strawberry flavors. Then, when I went to pick up the cake, a girl was there (not the owner), and I noticed
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