Yo! Sushi Cabot Circus Bristol

The food was decent and the staff were friendly, but the online ordering system was extremely frustrating. Poor wifi and glitches made it difficult to communicate with the staff. Unlike at Yo!, there were no call buttons or complimentary sparkling water. Overall, the experience was a bit of a hassle.

10 years ago I wrote to the marketing director of Yo Sushi telling him I can’t go in because of the fact I am colour blind and their system is a nightmare for me. He said they would look at changing this to be more inclusive. Fast forward 10 years when my boys asked me to go so I agreed so I could see if they are now more inclusive. They are not.

We visited Yo! with our two children last week. Unfortunately, the food was terrible and our server seemed to be new and struggled to remember our orders. We had allergies, so the staff asked us to use an app to place our order, but the app kept crashing and adding previous items to each new order. Despite us notifying the staff about the issue, they continued to insist on using the app and even tried to charge us for food we never received. We eventually decided to leave, but it took over 40 minutes for someone to bring us the bill, despite us asking multiple times. The restaurant was practically empty, with only my family and two other diners present. Overall, we were extremely disappointed and will likely avoid Yo! in the future.

I doubt I will return to YO! Sushi, which is disappointing because I love sushi. It took 10 minutes to be seated and the staff were unwelcoming. It was hard to get a waiter's attention and the prices were too high for the quality of the food. As a pescatarian, it was challenging to distinguish between fish and meat dishes. They even ran out of ice for my drink. Besides the novelty of the conveyor belt, I wouldn't recommend dining here.

Very disappointing experience. Website states that they are opening from 11:00. The wall and door was glass but nobody cared to open the door or welcome us. 11:09 I opened the door and asked are they open and they looked at me like why are you here and then they mumbled that yes. After being seated I stated ordering but the app is very confusing and stopped working after the 10 minutes. Many items on the paper menu were not on the app menu and there is no search option on the app. I forgot to add the drinks and due to app not working I just didn’t have a chance to order any. There was no service at all. No one came to us to see are we ok or do we need anything. I had three hungry toddlers with me so I didn’t have the chance to go and look for a staff. We were the only ones in there beside the staff but I noticed that the one waiting staff was busy packing delivery orders rather than attending us. I have been in Yo sushi several times but this was my first (and last time) in Cabot Circus. Baby seat was very dirty and had old food around the bottom strap. Food was good but service very poor.