Waggamamma - Bristol, City of

This is a lovely place to stop for lunch, we were lucky that is was quiet. The staff member who seated us was very helpful as my partner can’t have gluten, and we are both vegan. The staff member introduced himself as Mike and explained the menu giving helpful advice regarding spice level, size of portions and asking insightful questions about what we had tried before and what he would recommend. The food came out quickly and the portions were generous. I was really impressed how organised the menu is and how helpful and knowledgable the staff member was.

Great service, great food. Vegan spare ribs are a solid pick : Service was very quick and the food very good. Recommend the peach iced tea to wash it down. I will be back

We like Wagamama and went to restaurant before a concert. We had left ourselves plenty of time (over 2 hours) for the meal and the food and service were lovely as always. However, we had to wait a long time for our food my main course finally arrived almost 50 minutes after ordering as the kitchen was too busy cooking food for the numerous delivery drivers waiting for orders. As a result we had to rush our our meal and did not have time for dessert and coffee. So what was supposed to have been a pleasant experience, became quite stressful. I think we were not alone in this situation and the restaurant really needs to address the problem.

I fancied a solo lunch out. It was my birthday on a wet, cold, dark Monday, so a bowl of ramen was in order. The ramen was exactly as hoped well flavoured and steaming hot. The staff were friendly and attentive, without disturbing my peace. I have food allergies (gluten, milk) and these were managed confidently and without leaving me feeling uncomfortable. Some restaurants give you a huge table of all of the ingredients in each dish and leave you to it (I tend to walk out when this happens), but here the server had the information on a tablet and helped me to find something suitable. I know they're a chain, but I think they're one of the good guys. The food is freshly made and good quality, and this restaurant is one of the few places that I feel comfortable eating out as a solo woman.

This was a horrible experience. It took 2 hours to receive our food, and they even forgot to cook my wife's dinner. The manager was too busy to talk to us, so we were unable to serve my daughter her birthday cake. This restaurant is definitely not a good choice for birthdays. As a result, we ended up being late for our next appointment. It was a terrible experience.