Mumtaz - Bristol, City of

10 weeks in lock down, had a curry every Saturday night. Superb every Saturday. Cracking delivery. Thanks

Mumtaz can improve by honoring a delivery of missing products when they were initially forgotten on inspection of the delivery, which had already been paid for. We phoned back and rather than insist they delivered them, we suggested next time they are delivering on the night to drop them around. They said they would and would even supply a couple more to apologise. We called back 3 hours later to see if they were still being delivered to be told they won't be and wouldn't provide a refund, subsequently hanging up. Shame as the food has always been decent but customer service and honoring mistakes cost nothing. Sad that a pleasant evening results in a deflated and disgruntled mood.

My friends and I got a takeaway from here recently. The food arrived on time and was hot. The paratha was excellent, unfortunately for my wife and I that was it. The rice was alright, however the curry's were watery. The food was somehow quite bland and seemed devoid of any real spicing. The colour of the food was off putting and really quite disappointing. Although the rest of the group seemed satisfied.

Went with my wife on a Sunday eve. We thoroughly enjoyed our evening. We were greeted nicely. The menu had plenty of choice. Because i am vegetarian I asked if I could have a dish specially made with paneer. My wife had a vegetable balti dish. We both liked what we got. It's a pleasant atmosphere due good furnishing and decoration, and well maintained. We'd have no hesitation in going back there again. A pleasant experience.

We had a lovely meal here this week. The food was fresh and the meat tender and flavoursome. Sadly, the restaurant desperately needs a face lift. It feels stuck in the 90s. A noisy air conditioner and run down decor sets it at a disadvantage. The food’s good though, hence why there were probably more takeaways being picked up than people in the restaurant. The staff are attentive and friendly. A little facelift and it could be a buzzing place.