Ciao Burger - Bristol

Deliveroo refused to amend an order that I had put through less than a minute before and when I called the restaurant direct the nice enough staff said there was nothing they could do either it was all in Deliveroo's hands. They confirmed the food...was ready and waiting at 13.34 for deliveroo to collect it got to me about a mile away at 2.05pm so, of course, it was stone cold. Shame an independent burger place has to deal with Deliveroo.... A very expensive but mediocre burger and cold on top. Very disappointing birthday treat for my son.

Been coming here for 20 years . Occasionally I try other burger joints but always end up back at Ciao. Friendly little place and the fries are superb too

Burger bread was very dry, too many raw onions, burger basically unremarkable! Ordered in the past and the food was better but disappointed with this order

I loved ciao burger and recommended her friends, but now live outside of bristol and am rare in this part of the city. I took my daughter today and shaved all the way over the promise of a Fab...burger, horrified! the extra taste, blue cheese, was not present and the burger dry and boring ... can not tell them how disappointed I was, and she could not see clearly what it was about the fuss? at £13 for two burgers and a part of the chips, not worth it. dry and tasteless, they can and used to do better! the shop was not busy, so there is no excuse. sad, so disappointed by a burger, but it was a fun reminder pampered, please try who they were earlier

This place really went downhill. had a chicken burger and I think the hun was precooked and reheated. apparently cooked to order, but it was warm, should have been pissed hot. the salate was a bit drunk. fries were warm and a bit. smart, as if they were waiting for it. one of the chicken stables had a kind of crunch when I went to the test. it really did not like it and will not go back