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Contribute Feedback What User likes about Lucky Star:
Despite the mixed reviews, I have ordered from this restaurant through Deliveroo twice now and both times the food arrived on time and was fresh. The packaging was good quality and I am very satisfied with their menu. I have no complaints, except for the fact that they mistakenly included chips in my order twice. Overall, I am pleased with their service and hope they continue their good work. View all feedback.
What James wilson doesn't like about Lucky Star:
Some of these reviews it 's like I ordered from a completely different place. It was just bad and dissapointing. The fried prawn toast had no prawns in it and was just fried bread, the crab and sweet corn coup was just gloop with seafood sticks(seafood sticks contain 'crab extract ' and should not be considered as crab meat), the vegetable curry was really unappealing. I also checked their hygiene rating and they are... View all feedback.
Can’t even be bothered to pick up the phone. Been trying to get through on the phone for over half an hour!!!
First time we have used this takeaway and it was a good experience. Lovely tasty food and delivered hot and fresh. We will return.
Just ordered a chicken chow mein from them on uber eats, and it had absolutely no taste, so dry, and I couldn't even give them a feedback on uber eats.
Ordered delivery food was piping hot and the portions where massive! Would recommend the pork balls nice big portion of red sauce im happy :
Just received my order from Lucky Star. Spent around £30 and what I got was not worth this at all. The salt and pepper chips are literally raw potato that just taste like nothing. Along with the egg fried rice which tasted like microwaved packet rice. The chow mien although it was a 'dry ' dish, was literally like plain boiled noodles that tasted of nothing. The salt and pepper chicken wings were all gristle, and barely resemble chicken underneath the black coating. Rang up to complain about my order and was shouted at by a rude lady who kept denying everything and blamed all the food quality on the fact it was delivered by Deliveroo. Disgusting food, made worse by horrible customer service. Cans of coke even came warm, and although it shouldn 't be expected, there were no prawn crackers which is a rarity when spending over £15. Please see photos below for the reality of ordering from Lucky Star. Rarely would complain about a small independent business but it was horrific.