Eman's Shell Shack - Brigantine
Eman's Shell Shack
Description
Harrah’s Atlantic City is a full‑service casino‑resort with lively nightlife, renovated towers, pool, spa and varied dining—appealing to groups, convention attendees and partygoers. Guests praise select updated rooms, quick-service eateries and friendly staff, while recurring problems—reduced weekday shuttle, inconsistent housekeeping, parking and elevator hassles, spotty AC and steep dining prices—undermine value. Entertainment is strong but mostly on weekends; the property offers many conveniences off the boardwalk but falls short of a consistent luxury experience.
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Never win here. Although, it is cozy and familiar, I just never leave with anything, after 10+ years, I'll be venturing away from the Caesars Rewards for some fun a little down the boardwalk. I have played at 2 other Casinos online and In person, and have banked some cash. CEASARS, Harrahs specifically, just doesn't show the love MGM, Ocean and Resorts seems to be. No rooms service, no where to eat after 9. I see no Luxury in the future orlf Caesars, sorry Harrahs, I leave here with no wins on a regular. I'm happy to see that you do accommodate , ball players, cheer squads and other various conventions. It just is starting to feel like we are paying for their comfort. Unfortunately, it seems time to move elsewhere. Thanks for everything throughout the year ls.
For hang out spots here I recommend the x bar in the center of the casino. It gets very lively at night and they play awesome music such as reggaeton. They have a cool enclosed pool area and at night it turns into an entertainment venue with a DJ and all. If you want more loungey visit the Eden lounge. At night they have a live cover band playing music. The bar makes craft cocktails. For food, I recommend AC Burgers, it has something for everyone. The prices are decent and it has variety. The service is quick so it can get you in and out to go party. And if you need a late night bite, the caffe taza is open late for quick bites.
We only stayed for one night. I 've never been before. Customer service was lackluster all the way around. Everyone who helped us. Right until the last minute when I must have looked lost while looking for a caesars kiosk. A security guard says if you need help just ask. Really loud and obviously to me. But not looking at me. It was weird. He showed me where there was one that I could use. Because many were not in use. And I had to scan my card for parking. We went to the Tusk show which wasn 't bad at all. The set up to buy drinks before during or after the show was just inconvenient and weird. It seemed like a makeshift bar was thrown up outside the shows doors. While in the casino. We got lost 10 times before finding a bar. And when we did, it didn 't serve Michelob Ultra. So two bars and one doesn 't serve the beer. Ok. We kept looking for the one that did. There is a lot of room for improvement on the drinking in a casino part. Maybe I 'm just used to cruise lines and their hospitality. Because this wasn 't it. Maybe it 's because we 're in New Jersey. Dinner at Gordan Ramsey was delicious- but felt rushed. Before I put my fork down to chew my last bite, a busser were there to remove the plate before I could even decide that I was finished. It was an experience. For sure.
Harrah's is one of those hotels even if you don't gamble there are things for you to do, which is great. Like the pool, shops, spa, arcade, etc. and a good selections of restaurants and bars. Hotel rooms are good size, but... there were visible stain on top of the bedding for shampoo and conditioner they still offer those small bottles... definitely need to upgrade to the large bottles like most other hotels. Medium and wash cloth are very thin, not a quality feel to them. We do recommend staying here and hope to see more updates throughout the resort.
The room itself was acceptable, although the bed had some rips in the leather on the sides and it didn’t smell particularly fresh. Additionally, there was an empty pizza box left in the closet. They didn’t service our room at all during our two-night stay. I tried calling housekeeping and the front desk, but no one answered. So, I had to go down to the front desk to get towels, which led to another 30-minute wait in line behind people checking in. Eventually, they told me they would submit a request for towels. It's clear that they don't truly understand hospitality here; they seem to cut corners at every turn. Parts of the hotel aren't air-conditioned. When we arrived, only two elevators in the self-parking garage were working, and by the time we checked out, only one was operational, leading to a logistical hassle. Thankfully, I moved my car to avoid the elevator situation altogether. At $900 for two nights over a weekend in July, there were just too many issues to justify the cost. Plus, you're not even on the main strip, which means you have to drive to get to the beach. And the prices for food and drinks at the hotel are ridiculous—$39 for a pizza? You've got to be kidding! Overall, I wouldn’t recommend this place. Save your money and stay somewhere else!
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