Reviews

Overall Total Score
3.5 out of 5
Very good | 319 reviews

What Spiceyrider doesn't like about The Brentwood:
Tables were sticky and filthy. Floor dirty and no sanitizer in dispenser on entry. I was refused entry for my service/medical alert dog even though she wore her service issue jacket. Was made to feel extremely unwelcome. Staff were unhelpful and condescending. Staff showed no regard for social distancing and allowed a number of patrons to be abusive and continue to use foul language toward other patrons. The place is... View all feedback. What sarah R likes about The Brentwood:
Great atmosphere here. Lovely food and plenty of it Prices on the drinks are so reasonable Great band playing, lots of dancing and good Christmas atmosphere. Well done View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 22 reviews
samanthatN3448BP
12.02.2024 - 15:26

The staff were great the food was excellent and the service was brilliant I enjoy staying there from Samantha and Ben and Leighton

Spiceyrider
12.02.2024 - 15:26

Tables were sticky and filthy. Floor dirty and no sanitizer in dispenser on entry. I was refused entry for my service/medical alert dog even though she wore her...

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ronkX5209IJ
12.02.2024 - 15:26

I popped in here back in January 2010 to ask how much a rome was for the night, I was shocked when they told me £50.00. The lobby had a dreary look to it and an...

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tonybekw
12.02.2024 - 15:26

Like Elvis but the hotel is like staying in the 1960’s need a **** good revamp the carpets walking in are like a fly trap from pound land . The door staff need...

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145phillipb
12.02.2024 - 15:26

What a hole just left at 11.15 pm could not stay the night room dirty,filthy bathroom appalling,noisy basically where are the hotel inspectors this hotel should...

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Gastroranking-it
2.8 ★ from 10 reviews
Sylvia
08.05.2024 - 06:00

Excellent value for money hotel. Staff courteous and helpful. Spacious dining room, and more than ample breakfast. We had a superb Sunday lunch, many locals cam...

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SouthWalesAnnie
08.05.2024 - 06:00

The meal was okay, but unfortunately a group of young girls staying at the hotel were quite drunk and behaving disorderly, using inappropriate language.

TheJonesGang
08.05.2024 - 06:00

Haven't been in this hotel for a while and was surprised at how good it looked for the refurb. Only called in for a drink with friends, big mistake!!!!! Very ag...

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Malcolm
08.05.2024 - 06:00

I strongly insist these bad comment are people who have been paid to say them the Brentwood is a clean friendly hotel with great food and staff

swanlakeswansea
08.05.2024 - 06:00

Served by friendly staff and very speedy.All served very hot such a good choice of food with hot toast and selection of jams and marmalade.

Facebook
3.9 ★ from 66 reviews
Google
3.8 ★ from 189 reviews
Gastroranking-uk
3.0 ★ from 20 reviews
Int Restaurants
3.6 ★ from 277 reviews

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