Bojangles' - BREVARD

I had a disappointing experience at the restaurant. The pork chop biscuit was terrible, and the country ham biscuit was just as bad. The ham was cooked so hard that it was inedible. Overall, it was a complete waste of money, and when I voiced my concerns, the manager was unkind.

I've been here several times, and I've noticed that the service has significantly improved. Fast food has been a challenge for everyone lately, but this team is really doing their best, and it shows.

I visited this Bojangles at 11 this morning. There was a slight line, but it moved quickly. The team was on point. The staff was polite and communicated clearly. The woman at the window, though clearly busy, was very accommodating. I had read some negative reviews before going, but I wanted to see for myself, and I'm so glad I did. The food was delicious!

They consistently get our orders right, and the food is always fresh. Definitely a great choice when craving fried chicken!

The food is excellent, especially when you know who’s in the kitchen. However, there are times when it can be cold, and you can really tell whether the chicken is fresh or not. If you visit during lunchtime, you can count on getting some delicious, hot, and fresh chicken. At other times, though, it feels like playing Russian roulette. Some of the younger staff seem to prioritize getting their paycheck over delivering good customer service.