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Contribute FeedbackChipotle's latest location has generated mixed reviews, with notable inconsistencies in food quality and portion sizes. Many diners appreciate the fresh ingredients and well-seasoned dishes, especially when ordered in-person. However, online orders often lead to missing items or inadequate portions, leaving customers feeling shortchanged. While the staff generally receive praise for their friendliness and service, challenges in kitchen accuracy and order fulfillment have caused frustration. Additionally, delivery orders have been hit or miss, with complaints about missing drinks. Despite the ups and downs, some patrons remain loyal and satisfied, particularly when they dine at the restaurant rather than ordering out.
A $12 burrito? Absolutely not. This restaurant served as a reminder that living in California means having access to better, local, and more authentic food options like taco trucks or family-owned establishments. On top of that, our food arrived cold and there was limited flexibility in customizing orders. A set prix fixe menu? Very disappointing.
NOTE: The food at this restaurant is consistently delicious. However, I believe attention should be given to the portion sizes of the meals served by the staff. Some servers are generous with their servings, while others are not. If you find that you have received less than what you expected, or have been served with an excessive amount of rice, don't hesitate to speak up and let them know that you will not be charged extra for a standard portion. The service in Pittsburg is more consistent compared to Oakley.
The manager of this Chipoltle's destroys his family at home. He constantly brings down their well being with his verbal, non verbal, and physicle abuse. He shows no mercy towards his family.
This restaurant used to be a popular choice with long lines, so I started ordering ahead to avoid waiting. However, the quality has significantly declined in my recent visits. The burrito I ordered was much smaller than it used to be. I thought it was a one-time issue, but the next time I ordered ahead, the burrito was even smaller. It was not just a slight difference, but almost half the size of a regular burrito and mostly just filled with folded tortilla. I hope they can improve, but only time will tell.
If you order online you will get less food and you might be missing items. I've been visiting this location less and less, sometimes the food is good other times bad. It's always better to make your burrito/taco at home. Chipotle claims to use fresh &simple ingredients but it's LOADED WITH truck tons of SODIUM. The customer service in person is always great, the staff arenice. Also do yourself a favor and try other Mexican restaurants in brentwood/antioch Some tips: don't go an 1:30hours beforethey close. Order in person to get your money's worth.
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