Reviews

Overall Total Score
3.9 out of 5
Very good | 909 reviews

What Liveandsee23 likes about Starbucks:
Really convenient location in the centre. Big and spacious. Opens early and good for wifi. Coffee and biscuits were good. The one girl was friendly but the other rude, ignoring people. If she was doing paperwork or whatever fine but do it at the side! View all feedback. What tinacQ4315OR doesn't like about Starbucks:
I tried the new Chocolatey pretzel frappuccino at the restaurant, which was supposed to come with a chocolatey cream on top and crunchy toppings. However, I was disappointed to find that it only had normal cream on top and nothing else. The drink cost £5, and I was expecting it to be as advertised. Unfortunately, this seems to be a common issue as I have heard others experiencing the same situation. Overall, it was a... View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 40 reviews
Psy80250
25.12.2023 - 21:24

I work locally and used to come in here every day sometimes twice a day. As of lately I've been so disappointed with the quality. Around 3/5 times a week my ord...

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Georgina
25.12.2023 - 21:24

Starbucks is always reliable. I enjoyed the new mini toasties on the menu, although the cheese in the chilli one tasted artificial. The biggest issue was that m...

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RMP87
25.12.2023 - 21:24

The waitress seemed more preoccupied talking to her coworker about work shifts and complaining in general than attending to us. We chose a table that was fairly...

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Melissa
25.12.2023 - 21:24

I work in the area and visit this shop pretty often. I’ve always been a huge fan of Starbucks as a brand and coffee. One day I went there to ask for some sugar...

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alexMTys
25.12.2023 - 21:24

Haven’t been to Starbucks in a while, but decided to come here with my partner for a coffee, Urte served us and was so rude and in general made our visit gloomy...

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Starbucks in the Brent Civic Centre has a reputation for its welcoming atmosphere and reliable menu, but recent experiences suggest a decline in service and quality. Customers express frustration with incorrect orders, inattentive staff, and cleanliness issues, particularly in the restrooms. Although some diners appreciate the café's spaciousness and good coffee, inconsistency in customer service—from warm interactions to rude behavior—leaves many dissatisfied. While the location remains convenient, patrons are increasingly exploring alternatives, highlighting a potential need for improved staff training and better attention to hygiene and customer care.

Menu
5.0 ★ from 1 reviews

Large

Facebook
5.0 ★ from 31 reviews
Foursquare
3.8 ★ from 41 reviews
Google
3.8 ★ from 449 reviews
Restaurantguru
4.1 ★ from 457 reviews
Yelp
4.0 ★ from 1 reviews
Gastroranking-uk
3.0 ★ from 33 reviews
Int Restaurants
4.0 ★ from 836 reviews

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