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Contribute Feedback What Katie doesn't like about Hartz Chicken Buffet:
The food is usually good, but the staff is rude. We called on the way home from church to ask if we could place an order over the phone to pick up when we arrived. The guy who answered said, “Nope,” and promptly hung up on me. This was at about 2:30 in the afternoon, so they were probably not very busy, and even if they were, he could have said, “I’m, sorry, but no.” We would have gone inside and picked it up. Now, w... View all feedback.
The food is generally good, but the staff's attitude leaves a lot to be desired. We called on our way home from church to see if we could place a phone order for pickup upon our arrival. The person who answered simply said, "Nope," and hung up on me. This was around 2:30 PM, so it's likely they weren't too busy at that time. Even if they were, a polite response like, "I'm sorry, but we can't take phone orders," would have sufficed. As a result of this experience, we won't be returning.
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