Goldstar - Breckland
Goldstar
Description
In recent reviews of a local restaurant, opinions vary dramatically, highlighting a clash between customer service expectations and food quality. While some patrons praised the friendly staff and fresh offerings, such as sandwiches and burgers, others reported significant frustrations, including inaccurate orders and poor food quality. Complaints ranged from inadequate portions and high delivery charges to unresponsive management. Despite a history of satisfied customers, recent incidents have raised concerns about the restaurant's consistency and ability to maintain standards. As customer loyalty wanes, the establishment faces pressure to rectify these issues and restore its reputation in the community.
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Made an order to the minimum for delivery- a doner wrap, wedges and cheese and 1 pc of chicken. Confirming order adds £3 and 50p charge for Just Eat delivery. So £17.50 for one person to eat! Ridiculous. There was hardly any doner meat in the wrap, mostly onions and salad. Not likely to order again anytime soon, sorry guys. Been a happy paying customer for over 20 years. The food was cooked nicely, it was hot, with earlier delivery than expected. Full marks for that. What is happening in these crazy times! Bring back the Goldstar app!! Meal type: Dinner Price per person: £10–20 Food: 2 Service: 3 Atmosphere: 5
Always top notch Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5
Dietary restrictions: Bloomin awfull , very sick Service: Delivery Meal type: Other Price per person: £20–30
Made an order on Goldstar Cafe App 18/10/21 money came out of the account and food did not turn up. expecting the money to bounce back but didn't £28.85 down the drain. hope to see a refund. UPDATE after 2 weeks and still not had a refund will now have to the correct authorities.
Our food turned up over an hour late, the wife called to chase up before it arrived but the guy on the phone completely blew his top. Thought he was going to have a heart attack, telling my wife it was her fault because they couldn't find the address being in mind it was ordered through just eat and address details were correct. Terrible customer service and will never use again. When the food did turn up it was freezing cold. If I could give zero stats I would
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QR-Code for the menu
